SalonBiz Outage History

Started Oct 15, 2026, 09:06 PM UTC· resolved Oct 15, 2026, 10:52 PM UTC

1. investigating Oct 15, 2026, 09:06 PM UTC

   We are getting reports of system slowness. Our team is actively working to resolve any issues. We’ll continue to post updates as we investigate.

2. resolved Oct 15, 2026, 10:52 PM UTC

   Everything is back at normal operating capacity. Please report further issues to SalonBiz Customer Care. [email protected]

Read the full incident report →

Started May 16, 2026, 01:30 PM UTC· resolved May 16, 2026, 03:47 PM UTC

1. investigating May 16, 2026, 01:30 PM UTC

   We are aware of an interruption of service; our team is actively working to identify and resolve the challenge as quickly as possible. We’ll continue to post updates as we investigate. Thank you for your patience!

2. investigating May 16, 2026, 02:40 PM UTC

   We’re currently investigating an issue that is impacting requests to some of our integration tools, which may be affecting system performance. Our team is actively working on a fix and is resetting part of the system to restore normal functionality. We expect to have an update on progress within the next 15–30 minutes. Thank you for your patience while we work to resolve this.

3. resolved May 16, 2026, 03:47 PM UTC

   Everything is back at normal operating capacity. Please report further issues to SalonBiz Customer Care. [email protected]

Read the full incident report →

Started May 06, 2026, 04:08 PM UTC· resolved May 08, 2026, 04:48 PM UTC

1. investigating May 06, 2026, 04:08 PM UTC

   We are currently investigating reports of platform performance issues. Our team is actively working to identify the cause and restore normal service as quickly as possible. We will continue to provide updates as more information becomes available.

2. investigating May 06, 2026, 04:38 PM UTC

   We are continuing to investigate the reported platform performance issues with urgency. Our team is actively working to identify the cause and restore normal service as quickly as possible. We understand the impact this may be causing and will continue to provide updates as more information becomes available.

3. investigating May 06, 2026, 05:08 PM UTC

   We are continuing to investigate the reported platform performance issues and are working with urgency to identify the cause. Our team remains fully engaged and is taking steps to restore normal service as quickly as possible. We will continue to share updates as more information becomes available.

4. investigating May 06, 2026, 05:35 PM UTC

   We are continuing to investigate the reported platform performance issues and are working with urgency to identify the cause. Our team remains fully engaged and is taking steps to restore normal service as quickly as possible. We will continue to share updates as more information becomes available.

5. investigating May 06, 2026, 06:05 PM UTC

   We are continuing to investigate the reported platform performance issues and are treating this with high priority. Our team is actively working with our cloud provider to identify the cause and restore service stability as quickly as possible. We will continue to provide updates as more information becomes available.

6. investigating May 06, 2026, 06:37 PM UTC

   We are continuing to investigate the reported platform performance issues and are treating this with high priority. Our team is actively working with our cloud provider to identify the cause and restore service stability as quickly as possible. We will continue to provide updates as more information becomes available.

7. investigating May 06, 2026, 07:06 PM UTC

   We are still reviewing the reported platform performance issues and working to determine the cause. Our team remains focused on restoring stability and will share additional updates as soon as we have more information.

8. investigating May 06, 2026, 07:37 PM UTC

   We are continuing to investigate the reported platform performance issues with urgency. Our team is actively working to identify the cause and restore normal service as quickly as possible. We understand the impact this may be causing and will continue to provide updates as more information becomes available.

9. investigating May 06, 2026, 08:07 PM UTC

   We are continuing to investigate the service disruption and are working closely with our cloud provider partner on mitigation steps. This remains a high-priority issue, and our team is actively engaged to help restore access and platform functionality as quickly as possible. We will continue to share updates as soon as we have confirmed information. Thank you for your continued patience.

10. investigating May 06, 2026, 08:40 PM UTC

    We are continuing to investigate the reported platform performance issues and are working with urgency to identify the cause. Our team remains fully engaged and is taking steps to restore normal service as quickly as possible. We will continue to share updates as more information becomes available.

11. investigating May 06, 2026, 09:12 PM UTC

    We are continuing to investigate the reported platform performance issues with urgency. Our team is actively working to identify the cause and restore normal service as quickly as possible. We understand the impact this may be causing and will continue to provide updates as more information becomes available.

12. investigating May 06, 2026, 09:48 PM UTC

    We are continuing to work closely with our service provider partners to restore full platform stability. This remains a top priority and is being treated with the highest level of urgency. Our internal escalation and Engineering teams remain actively engaged and will continue working until services are fully restored. At this stage, we are moving away from 30 minutes updates unless there is a significant change. The next update will be posted once we have confirmed the issue is fully resolved. Thank you for your continued patience while we work toward resolution.

13. investigating May 07, 2026, 04:24 PM UTC

    We are continuing to work with our cloud database provider with the highest level of urgency to restore full service stability. We are seeing signs of improvement, and some customers may be able to access and use SalonBiz, though performance may still be inconsistent. We have not yet confirmed full resolution, and our teams remain actively engaged. Due to the high volume of support requests during this active service disruption, response times may be longer than normal. Please know our Support team is actively reviewing incoming requests, and our teams are focused on supporting the mitigation efforts and monitoring service behavior closely. This Status Page remains the fastest source for confirmed updates. We will continue to share information as progress is made or once the issue is confirmed resolved. Thank you for your continued patience while we work to restore full stability

14. investigating May 07, 2026, 05:34 PM UTC

    We are moving this incident into a scheduled maintenance activity as our teams continue working with our cloud service provider on infrastructure changes intended to improve SalonBiz platform stability and performance. As part of this maintenance activity, customers will experience a temporary interruption in access to SalonBiz. Expected downtime window: 1:00 PM – 2:00 PM Central Time Please refer to the maintenance notification on this Status Page for the latest details and progress updates. Thank you for your continued patience while we complete this work.

15. monitoring May 07, 2026, 07:05 PM UTC

    The infrastructure maintenance activity has been completed, and SalonBiz is back online. Customers should be able to log back in and resume operations. Our teams are continuing to monitor this closely with our service provider to confirm that full functionality has been restored and that services remain stable. While we are seeing positive improvement, we will continue monitoring to ensure services remain stable. Thank you for your continued patience and understanding.

16. resolved May 08, 2026, 04:48 PM UTC

    The incident has been resolved, and SalonBiz is back online. Our teams will continue close monitoring throughout the weekend to ensure services remain stable. Thank you for your patience and understanding while we worked through this issue.

Read the full incident report →

Started May 05, 2026, 04:07 PM UTC· resolved May 06, 2026, 04:03 PM UTC

1. investigating May 05, 2026, 04:07 PM UTC

   We are getting reports of intermittent service interruptions, our team will continue to work to resolve any issues. We’ll continue to post updates as we investigate.

2. investigating May 05, 2026, 04:36 PM UTC

   We are continuing to investigate reports of intermittent service interruptions. Our team is actively working to identify the cause and restore normal service as quickly as possible. We’ll provide another update as soon as more information is available.

3. investigating May 05, 2026, 05:05 PM UTC

   We are still investigating the reported intermittent service interruptions. Our team remains actively engaged and is working to resolve any impact as quickly as possible. Thank you for your patience.

4. investigating May 05, 2026, 05:34 PM UTC

   We are still actively investigating the intermittent service interruptions and are working directly with our service providers as part of the resolution process. We understand this has been ongoing for longer than expected, and we appreciate your continued patience while we work to restore full stability.

5. investigating May 05, 2026, 06:02 PM UTC

   We are continuing to investigate the current service interruptions and are treating this with the highest priority. Our team is working directly with our service providers to identify the cause and restore full stability as quickly as possible. We understand the impact this may be causing and appreciate your continued patience while we work toward resolution.

6. investigating May 05, 2026, 06:32 PM UTC

   We are continuing to investigate the current service interruptions with urgency and full focus from our team. We are working directly with our service providers to identify the cause and restore full stability as quickly as possible. We understand the impact this is causing and appreciate your continued patience while we work toward resolution.

7. investigating May 05, 2026, 07:03 PM UTC

   We are continuing to investigate the current service interruptions with urgency, and this remains a top priority for our team. We are working directly with our service providers to identify the cause and restore full stability as quickly as possible. We understand the disruption this is causing and appreciate your continued patience while we work toward resolution.

8. investigating May 05, 2026, 07:37 PM UTC

   We are continuing to investigate the current service disruption with the highest level of urgency. Our team is fully engaged and working directly with our service providers to identify the cause and restore service stability as quickly as possible. We understand the impact this is causing and appreciate your continued patience while we work toward resolution.

9. investigating May 05, 2026, 08:09 PM UTC

   We are continuing to investigate the current service disruption with the highest level of urgency. Our team is fully engaged and working directly with our service providers to identify the cause and restore service stability as quickly as possible. We understand the impact this is causing and appreciate your continued patience while we work toward resolution.

10. investigating May 05, 2026, 08:45 PM UTC

    We have taken mitigation steps and are closely monitoring service performance. Our team remains fully engaged and continues working directly with our service providers to confirm stability and address any remaining impact as quickly as possible. We know this has been disruptive, and we appreciate your patience as we continue working toward full resolution.

11. investigating May 05, 2026, 09:18 PM UTC

    We are continuing to monitor service performance following the mitigation steps that were put in place. Our team remains fully engaged and is still working directly with our service providers to address the remaining impact and restore full stability. We know this is still disruptive, and we appreciate your continued patience as we keep working toward resolution.

12. investigating May 05, 2026, 09:48 PM UTC

    We are continuing to monitor service performance following the mitigation steps that were put in place. Our team remains fully engaged and is still working directly with our service providers to address the remaining impact and restore full stability. We know this is still disruptive, and we appreciate your continued patience as we keep working toward resolution.

13. investigating May 05, 2026, 10:19 PM UTC

    We are continuing to monitor service performance following the mitigation steps that were put in place. Our team remains fully engaged and is still working directly with our service providers to address the remaining impact and restore full stability. We know this is still disruptive, and we appreciate your continued patience as we keep working toward resolution.

14. investigating May 05, 2026, 10:51 PM UTC

    We are continuing to work closely with our service provider partners and are rolling out mitigation steps to restore platform stability. Our Care team will be available until 6:00 PM Central Time. After that time, our internal escalation and Engineering teams will continue working until we confirm services are back to normal. Please continue to monitor this Status Page for the latest information. We will continue providing updates at least every hour, or sooner if there is a significant change, until services are fully restored. Thank you for your continued patience while we work toward resolution.

15. investigating May 05, 2026, 11:49 PM UTC

    We are continuing to monitor the mitigation steps currently in place and are working closely with our service provider partners to restore full platform stability. Our internal escalation and Engineering teams remain actively engaged and will continue working until services are fully restored. We will continue to provide updates at least every hour, or sooner if there is a significant change. Thank you for your continued patience as we work toward resolution.

16. investigating May 06, 2026, 12:47 AM UTC

    We are continuing to work closely with our service provider partners to restore full platform stability. This remains a top priority and is being treated with the highest level of urgency. Our internal escalation and Engineering teams remain actively engaged and will continue working until services are fully restored. At this stage, we are moving away from hourly updates unless there is a significant change. The next update will be posted once we have confirmed the issue is fully resolved. Thank you for your continued patience while we work toward resolution.

17. monitoring May 06, 2026, 02:40 AM UTC

    We have identified the issue impacting SalonBiz performance and have implemented mitigation steps in coordination with our service provider. Current monitoring shows platform performance has stabilized, and we are no longer observing the elevated performance issue we saw earlier today. We will continue heightened monitoring. We sincerely apologize for the disruption and appreciate your patience throughout this incident.

18. resolved May 06, 2026, 04:03 PM UTC

    We have confirmed that the service disruption from yesterday has been resolved, and services have returned to normal operations. Our team completed mitigation steps and continued monitoring to confirm platform stability. We are closing this incident now. A separate, unrelated issue is currently being tracked under a new incident on the Status Page. Thank you for your patience while we worked through this.

Read the full incident report →

Started Apr 23, 2026, 02:19 PM UTC· resolved Apr 23, 2026, 04:12 PM UTC

1. investigating Apr 23, 2026, 02:19 PM UTC

   We are aware of an issue impacting credit card processing. Our team is currently investigating and actively working to resolve it. We will share updates as more information becomes available and aim to restore full functionality as quickly as possible.

2. investigating Apr 23, 2026, 02:20 PM UTC

   We are continuing to investigate this issue.

3. investigating Apr 23, 2026, 02:41 PM UTC

   We are continuing to investigate this issue.

4. investigating Apr 23, 2026, 03:11 PM UTC

   We appreciate your continued patience. Our team is actively working with our credit card processing partner as we continue investigating the issue. We are focused on restoring full functionality as quickly as possible and will share updates as more information becomes available.

5. monitoring Apr 23, 2026, 03:41 PM UTC

   Thank you for your patience. We have received confirmation from our credit card processing partner that the issue is now resolved. We will continue to monitor to ensure performance remains stable and fully operational.

6. resolved Apr 23, 2026, 04:12 PM UTC

   The issue impacting credit card processing has been resolved, and services are now back to normal operations. Thank you for your patience. If you are still experiencing any issues, please reach out to our Care Team for support.

Read the full incident report →

Started Apr 08, 2026, 04:06 PM UTC· resolved Apr 08, 2026, 06:32 PM UTC

1. investigating Apr 08, 2026, 04:06 PM UTC

   We are aware of reports of degraded performance impacting some customers. Our team is actively investigating the issue and working to identify the cause. We will provide updates as more information becomes available

2. investigating Apr 08, 2026, 04:41 PM UTC

   We are continuing to investigate this issue.

3. monitoring Apr 08, 2026, 05:06 PM UTC

   We’re back at normal speed! We’ve applied a fix and are actively monitoring the system to ensure the fix is working as expected. Thanks for bearing with us. If SalonBiz still running slowly for you? Please reach out to our friendly Care team via this form https://salonbiz.my.site.com/s/contactsupport and we’ll get back to you shortly.

4. resolved Apr 08, 2026, 06:32 PM UTC

   Everything is back at normal operating capacity. Please report further issues to SalonBiz Customer Care. [email protected]

Read the full incident report →

Started Nov 18, 2025, 02:19 PM UTC· resolved Nov 18, 2025, 07:54 PM UTC

1. investigating Nov 18, 2025, 02:19 PM UTC

   We’re aware of a widespread issue with Cloudflare that continues to impact our services. Our Technical team is closely monitoring the situation as Cloudflare works to resolve the issue. We’ll continue to track progress and share updates as they become available to ensure all customers return to normal operation. Thank you for your patience and understanding.

2. monitoring Nov 18, 2025, 02:52 PM UTC

   Cloudflare has reported continued recovery across their network, and we’re no longer observing new impacts on our end. While most systems are functioning normally, Cloudflare services may still be stabilizing, and some users could experience minor residual effects. If you continue to experience any issues, please reach out to our Care Team for assistance. Thank you for your patience and understanding while this incident was being resolved.

3. monitoring Nov 18, 2025, 03:28 PM UTC

   Cloudflare has reported continued recovery across their network, and we’re no longer observing new impacts on our end. While most systems are functioning normally, Cloudflare services may still be stabilizing, and some users could experience minor residual effects. If you continue to experience any issues, please reach out to our Care Team for assistance. Thank you for your patience and understanding while this incident was being resolved.

4. monitoring Nov 18, 2025, 03:59 PM UTC

   Cloudflare has reported continued recovery across their network, and we’re no longer observing new impacts on our end. While most systems are functioning normally, Cloudflare services may still be stabilizing, and some users could experience minor residual effects. If you continue to experience any issues, please reach out to our Care Team for assistance. Thank you for your patience and understanding while this incident was being resolved.

5. monitoring Nov 18, 2025, 04:30 PM UTC

   Cloudflare has reported continued recovery across their network, and we’re no longer observing new impacts on our end. While most systems are functioning normally, Cloudflare services may still be stabilizing, and some users could experience minor residual effects. If you continue to experience any issues, please reach out to our Care Team for assistance. Thank you for your patience and understanding while this incident was being resolved.

6. monitoring Nov 18, 2025, 05:01 PM UTC

   Cloudflare has reported continued recovery across their network, and we’re no longer observing new impacts on our end. While most systems are functioning normally, Cloudflare services may still be stabilizing, and some users could experience minor residual effects. If you continue to experience any issues, please reach out to our Care Team for assistance. Thank you for your patience and understanding while this incident was being resolved.

7. monitoring Nov 18, 2025, 05:34 PM UTC

   Cloudflare has reported continued recovery across their network, and we’re no longer observing new impacts on our end. While most systems are functioning normally, Cloudflare services may still be stabilizing, and some users could experience minor residual effects. If you continue to experience any issues, please reach out to our Care Team for assistance. Thank you for your patience and understanding while this incident was being resolved.

8. monitoring Nov 18, 2025, 06:11 PM UTC

   Cloudflare has reported continued recovery across their network, and we’re no longer observing new impacts on our end. While most systems are functioning normally, Cloudflare services may still be stabilizing, and some users could experience minor residual effects. If you continue to experience any issues, please reach out to our Care Team for assistance. Thank you for your patience and understanding while this incident was being resolved.

9. monitoring Nov 18, 2025, 06:42 PM UTC

   We’re aware of a widespread issue with Cloudflare that continues to impact our services. Our Technical team is closely monitoring the situation as Cloudflare works to resolve the issue. We’ll continue to track progress and share updates as they become available to ensure all customers return to normal operation. Thank you for your patience and understanding.

10. resolved Nov 18, 2025, 07:54 PM UTC

    Cloudflare has reported continued recovery across their network, and we’re no longer observing new impacts on our end. While most systems are functioning normally, Cloudflare services may still be stabilizing, and some users could experience minor residual effects. If you continue to experience any issues, please reach out to our Care Team for assistance. Thank you for your patience and understanding while this incident was being resolved.

Read the full incident report →

Started Nov 12, 2025, 02:38 PM UTC· resolved Nov 12, 2025, 04:47 PM UTC

1. investigating Nov 12, 2025, 02:38 PM UTC

   We’re currently investigating an issue that may be affecting some customers’ ability to access appointments and client files. Our team is actively working to identify the root cause and will share updates as soon as more information becomes available. Thank you for your patience and understanding.

2. identified Nov 12, 2025, 03:11 PM UTC

   Our team has identified the issue and is actively working on a resolution. We’ll provide updates as soon as more information becomes available. Thank you for your patience and understanding.

3. identified Nov 12, 2025, 03:59 PM UTC

   Our team has identified the root cause of the issue and is actively testing a fix. We will share updates as soon as additional information becomes available. Thank you for your patience and understanding.

4. resolved Nov 12, 2025, 04:47 PM UTC

   We’ve identified and resolved the root cause of the issue. Thank you for your patience and understanding throughout this process, and as always, thank you for choosing SalonBiz.

Read the full incident report →

Started Oct 20, 2025, 04:38 PM UTC· resolved Oct 20, 2025, 11:36 PM UTC

1. identified Oct 20, 2025, 04:38 PM UTC

   We are aware of a disruption of service, our Technical team is actively working to resolve the challenge as quickly as possible. Thank you for your patience!

2. investigating Oct 20, 2025, 04:58 PM UTC

   We’re currently experiencing connection challenges that may be related to a widespread AWS outage. To help resolve the issue, please log off and then log back into the system. We appreciate your patience and will continue to monitor the situation closely.

3. monitoring Oct 20, 2025, 05:29 PM UTC

   We’re aware of a widespread issue with Amazon Web Services (AWS) currently impacting our services. Our Technical team is actively investigating and monitoring the situation. We’ll continue to monitor as AWS services are restored to ensure all customers return to normal operation. Thank you for your patience and understanding.

4. monitoring Oct 20, 2025, 06:00 PM UTC

   We’re aware of a widespread issue with Amazon Web Services (AWS) that continues to impact our services. Our Technical team is closely monitoring the situation as AWS works to resolve the issue. We’ll continue to track progress and share updates as they become available to ensure all customers return to normal operation. Thank you for your patience and understanding.

5. monitoring Oct 20, 2025, 06:35 PM UTC

   We’re aware of a widespread issue with Amazon Web Services (AWS) that continues to impact our services. AWS has reported improvements across the affected services; however, the issue remains open, and impact is still expected until it’s fully resolved. Our Technical team is closely monitoring the situation and will continue to share updates as they become available to ensure all customers return to normal operation. Thank you for your patience and understanding.

6. monitoring Oct 20, 2025, 07:11 PM UTC

   We’re aware of a widespread issue with Amazon Web Services (AWS) that continues to impact our services. AWS has reported improvements across the affected services; however, the issue remains open, and impact is still expected until it’s fully resolved. Our Technical team is closely monitoring the situation and will continue to share updates as they become available to ensure all customers return to normal operation. Thank you for your patience and understanding.

7. monitoring Oct 20, 2025, 07:51 PM UTC

   We’re aware of a widespread issue with Amazon Web Services (AWS) that continues to impact our services. AWS has reported improvements across the affected services; however, the issue remains open, and impact is still expected until it’s fully resolved. Our Technical team is closely monitoring the situation and will continue to share updates as they become available to ensure all customers return to normal operation. Thank you for your patience and understanding.

8. resolved Oct 20, 2025, 11:36 PM UTC

   Amazon Web Services (AWS) has reported continued recovery across their network, and we’re no longer observing new impacts on our end. While most systems are functioning normally, AWS services may still be stabilizing, and some users could experience minor residual effects. If you continue to experience any issues, please reach out to our Care Team for assistance. Thank you for your patience and understanding while this incident was being resolved.

Read the full incident report →

Started Aug 14, 2025, 10:17 PM UTC· resolved Aug 14, 2025, 11:54 PM UTC

1. investigating Aug 14, 2025, 10:17 PM UTC

   We are investigating the degraded performance in Central applications.

2. investigating Aug 14, 2025, 10:53 PM UTC

   We are continuing to investigate the issue, by working with our Cloud provider to identify root causes.

3. identified Aug 14, 2025, 11:18 PM UTC

   We have found the cause of the degraded performance and have put in place a mitigation plan. The performance is improving and we will continue monitor.

4. monitoring Aug 14, 2025, 11:29 PM UTC

   The system performance is back to normal, and we will continue monitoring for it.

5. resolved Aug 14, 2025, 11:54 PM UTC

   The system performance has been back to normal since we have put the fix in. This incident is resolved.

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Started Mar 11, 2025, 01:45 PM UTC· resolved Mar 11, 2025, 02:04 PM UTC

1. investigating Mar 11, 2025, 01:45 PM UTC

   Our team is actively investigating the issue affecting our service. We are working to identify the root cause and will provide updates as soon as possible.

2. resolved Mar 11, 2025, 02:04 PM UTC

   The issue has been fully resolved, and our service is now fully restored. We apologize for the inconvenience and appreciate your understanding.

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Started Feb 13, 2025, 09:03 PM UTC· resolved Feb 13, 2025, 11:11 PM UTC

1. investigating Feb 13, 2025, 09:03 PM UTC

   Our team is actively investigating the issue affecting our service. We are working to identify the root cause and will provide updates as soon as possible.

2. monitoring Feb 13, 2025, 09:17 PM UTC

   The issue has been resolved, and we are now monitoring the service to ensure everything is functioning as expected. Thank you for your continued patience.

3. monitoring Feb 13, 2025, 10:05 PM UTC

   The issue has been fully resolved, and our service is now fully restored. We apologize for the inconvenience and appreciate your understanding.

4. resolved Feb 13, 2025, 11:11 PM UTC

   This incident has been resolved.

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Started Dec 29, 2024, 05:01 PM UTC· resolved Dec 29, 2024, 05:29 PM UTC

1. investigating Dec 29, 2024, 05:01 PM UTC

   We are aware of an issue affecting credit card terminals and are investigating the cause. We will provide updates as we learn more. Thank you for your patience.

2. resolved Dec 29, 2024, 05:29 PM UTC

   The issue with processing credit cards has been fully resolved, and it is now functioning as expected. We apologize for any inconvenience this may have caused and appreciate your understanding.

Read the full incident report →

Started Nov 19, 2024, 06:37 PM UTC· resolved Nov 19, 2024, 10:06 PM UTC

1. monitoring Nov 19, 2024, 06:37 PM UTC

   We are aware of a degradation of service. We have implemented mitigation to limit disruptions. Our Technical team is continuing to monitor performance. Thank you for your patience!

2. resolved Nov 19, 2024, 10:06 PM UTC

   This issue has been investigated and resolved. Will continue to monitor performance. Thank you for your patience.

Read the full incident report →

Started Nov 09, 2024, 02:13 PM UTC· resolved Nov 09, 2024, 03:36 PM UTC

1. investigating Nov 09, 2024, 02:13 PM UTC

   We are aware of an interruption of service affecting a subset of customers. Our team is actively working to identify and resolve the challenge as quickly as possible. We’ll continue to post updates as we investigate. Thank you for your patience!

2. monitoring Nov 09, 2024, 03:30 PM UTC

   We have applied all mitigation steps. Some services and customers may begin to observe recovery. We will continue to monitor and post updates until this has been fully resolved

3. resolved Nov 09, 2024, 03:36 PM UTC

   Everything is back at normal operating capacity. Please report further issues to SalonBiz Customer Care via email at [email protected]

Read the full incident report →