Resolved after 2 hours 16 minutes, affecting AVEDA Plus Rewards and SalonBiz and 1 more, on May 16, 2026.
Everything is back at normal operating capacity. Please report further issues to SalonBiz Customer Care. [email protected]
Affected components
Update timeline
- investigating May 16, 2026, 01:30 PM UTC
We are aware of an interruption of service; our team is actively working to identify and resolve the challenge as quickly as possible. We’ll continue to post updates as we investigate. Thank you for your patience!
- investigating May 16, 2026, 02:40 PM UTC
We’re currently investigating an issue that is impacting requests to some of our integration tools, which may be affecting system performance. Our team is actively working on a fix and is resetting part of the system to restore normal functionality. We expect to have an update on progress within the next 15–30 minutes. Thank you for your patience while we work to resolve this.
- resolved May 16, 2026, 03:47 PM UTC
Everything is back at normal operating capacity. Please report further issues to SalonBiz Customer Care. [email protected]
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