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SalonBiz has degraded performance

Active incident: Degraded Performance

SalonBiz is reporting degraded performance right now (last checked just now). Services are up but slower or partially failing.

Real-time SalonBiz status, recent outages, and incident history: pulled directly from SalonBiz's official status page at status.salonbizsoftware.com every 5 minutes. Pingoru tracks 13 SalonBiz services and has captured 2 incidents in the last 90 days (98.97% uptime). Get email, Slack, Discord, or webhook alerts the moment SalonBiz reports a new incident, free for 3 monitors, no credit card.

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SalonBiz uptime 98.97% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 6h 13m
    Started Oct 22, 2026, 04:40 PM UTC
    SalonBizSalonBiz EnterpriseCredit Card ProcessingSalonBiz iPad AppSalonBiz Stylist AppOnline BookingCommunication Suite
    Timeline · 12 updates
    • investigating · Oct 22, 2026, 04:40 PM UTC

      We are aware of an interruption of service; our team is actively working to identify and resolve the challenge as quickly as possible. We’ll continue to post updates as we investigate. Thank you for your patience!

    • investigating · Oct 22, 2026, 05:14 PM UTC

      We continue to actively work on identifying and resolving the challenge as quickly as possible. We’ll post additional updates as our investigation continues. Thank you for your patience. Thank you for your patience.

    • investigating · Oct 22, 2026, 05:42 PM UTC

      Our team continues to actively investigate the service interruption and work toward restoring full service as quickly as possible. We’ll continue to provide updates as more information becomes available. Thank you for your patience.

    • investigating · Oct 22, 2026, 06:15 PM UTC

      Our team continues to actively investigate the service interruption and work toward restoring full service as quickly as possible. We’ll continue to provide updates as more information becomes available. Thank you for your patience.

    • investigating · Oct 22, 2026, 06:43 PM UTC

      We understand the impact the current degraded performance is having on our customers, and we appreciate your continued patience. Our teams are actively working with urgency to restore full service as quickly as possible. Resolving this remains a top priority, and we’ll continue to provide updates as more information becomes available.

    • investigating · Oct 22, 2026, 07:11 PM UTC

      We understand the impact the current degraded performance is having on our customers, and we appreciate your continued patience. Our teams are actively working with urgency to restore full service as quickly as possible. Resolving this remains a top priority, and we’ll continue to provide updates as more information becomes available.

    • investigating · Oct 22, 2026, 07:44 PM UTC

      We understand the impact the current degraded performance is having on our customers, and we appreciate your continued patience. Our teams are actively working with urgency to restore full service as quickly as possible. Resolving this remains a top priority, and we’ll continue to provide updates as more information becomes available.

    • investigating · Oct 22, 2026, 08:33 PM UTC

      We understand the impact the current degraded performance is having on our customers, and we appreciate your continued patience. Our teams are actively working with urgency to restore full service as quickly as possible. Resolving this remains a top priority, and we’ll continue to provide updates as more information becomes available.

    • investigating · Oct 22, 2026, 09:04 PM UTC

      We understand the impact the current degraded performance is having on our customers, and we appreciate your continued patience. Our teams are actively working with urgency to restore full service as quickly as possible. Resolving this remains a top priority, and we’ll continue to provide updates as more information becomes available.

    • investigating · Oct 22, 2026, 09:41 PM UTC

      We understand the impact the current degraded performance is having on our customers, and we appreciate your continued patience. Our teams are actively working with urgency to restore full service as quickly as possible. Resolving this remains a top priority, and we’ll continue to provide updates as more information becomes available.

    • investigating · Oct 22, 2026, 10:13 PM UTC

      We understand the impact the current degraded performance is having on our customers, and we appreciate your continued patience. Our teams are actively working with urgency to restore full service as quickly as possible. Resolving this remains a top priority, and we’ll continue to provide updates as more information becomes available.

    • investigating · Oct 22, 2026, 10:44 PM UTC

      We understand the impact the current degraded performance is having on our customers, and we appreciate your continued patience. Our teams are actively working with urgency to restore full service as quickly as possible. Resolving this remains a top priority, and we’ll continue to provide updates as more information becomes available.

    Latest: We understand the impact the current degraded performance is having on our customers, and we appreciate your continued patience. Our teams are actively working with urgency to rest…

Recent outages & incidents

Past 90 days
  1. Resolved 1h 45m
    Started Oct 15, 2026, 09:06 PM UTC · Resolved Oct 15, 2026, 10:52 PM UTC
    SalonBizSalonBiz EnterpriseSalonBiz iPad AppSalonBiz Stylist AppOnline Booking
    Timeline · 2 updates
    • investigating · Oct 15, 2026, 09:06 PM UTC

      We are getting reports of system slowness. Our team is actively working to resolve any issues. We’ll continue to post updates as we investigate.

    • resolved · Oct 15, 2026, 10:52 PM UTC

      Everything is back at normal operating capacity. Please report further issues to SalonBiz Customer Care. [email protected]

    Latest: Everything is back at normal operating capacity. Please report further issues to SalonBiz Customer Care. [email protected]

See the full SalonBiz outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse SalonBiz outage history →

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Incident record

Since October 2026 · Statuspage by Atlassian · 13 components checked every 5 minutes
51incidents recorded
11last 12 months
2last 90 days
9 hourstypical duration, 12 months

The longest incident in the last year, Scheduled Maintenance Upgrade on May 6, 2026, ran for 2 days. 1 maintenance window announced in the same period.

Most affected components, last 12 months

  • SalonBiz10
  • Credit Card Processing6
  • Online Booking6
  • SalonBiz Enterprise6
  • SalonBiz Stylist App6

Latest incidents

  • Degraded Performance October 22, 2026 · still open · degraded service

    We are aware of an interruption of service; our team is actively working to identify and resolve the challenge as quickly as possible. We’ll continue to post…

  • System Slowness October 15, 2026 · 105 minutes · degraded service

    We are getting reports of system slowness. Our team is actively working to resolve any issues. We’ll continue to post updates as we investigate.

  • Degraded Performance May 16, 2026 · 2 hours · degraded service

    We are aware of an interruption of service; our team is actively working to identify and resolve the challenge as quickly as possible. We’ll continue to post…

Outage history

Past 90 days · 2 incidents View full outage history →
  • Started Oct 22, 2026, 04:40 PM UTC · ● 6h 13m
  • Started Oct 15, 2026, 09:06 PM UTC · Resolved Oct 15, 2026, 10:52 PM UTC · 1h 45m