Resolved after 2 hours 9 minutes, affecting SalonBiz, on November 12, 2025.
We’ve identified and resolved the root cause of the issue. Thank you for your patience and understanding throughout this process, and as always, thank you for choosing SalonBiz.
Affected components
Update timeline
- investigating Nov 12, 2025, 02:38 PM UTC
We’re currently investigating an issue that may be affecting some customers’ ability to access appointments and client files. Our team is actively working to identify the root cause and will share updates as soon as more information becomes available. Thank you for your patience and understanding.
- identified Nov 12, 2025, 03:11 PM UTC
Our team has identified the issue and is actively working on a resolution. We’ll provide updates as soon as more information becomes available. Thank you for your patience and understanding.
- identified Nov 12, 2025, 03:59 PM UTC
Our team has identified the root cause of the issue and is actively testing a fix. We will share updates as soon as additional information becomes available. Thank you for your patience and understanding.
- resolved Nov 12, 2025, 04:47 PM UTC
We’ve identified and resolved the root cause of the issue. Thank you for your patience and understanding throughout this process, and as always, thank you for choosing SalonBiz.
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