SalonBiz incident

SalonBiz Central Outage

Resolved after 2 hours 7 minutes, affecting AVEDA Plus Rewards and SalonBiz and 1 more, on February 13, 2025.

monitoring Feb 13, 2025, 10:05 PM UTC

The issue has been fully resolved, and our service is now fully restored. We apologize for the inconvenience and appreciate your understanding.

Started
Feb 13, 2025, 09:03 PM UTC
Resolved
Feb 13, 2025, 11:11 PM UTC
Duration
2h 7m
Detected by Pingoru
Feb 13, 2025, 09:03 PM UTC

Affected components

AVEDA Plus RewardsSalonBizDemandforceListen360Credit Card ProcessingSalonBiz iPad AppReachSalonBiz Stylist AppTextelOnline Booking

Update timeline

  1. investigating Feb 13, 2025, 09:03 PM UTC

    Our team is actively investigating the issue affecting our service. We are working to identify the root cause and will provide updates as soon as possible.

  2. monitoring Feb 13, 2025, 09:17 PM UTC

    The issue has been resolved, and we are now monitoring the service to ensure everything is functioning as expected. Thank you for your continued patience.

  3. monitoring Feb 13, 2025, 10:05 PM UTC

    The issue has been fully resolved, and our service is now fully restored. We apologize for the inconvenience and appreciate your understanding.

  4. resolved Feb 13, 2025, 11:11 PM UTC

    This incident has been resolved.

Your product runs on more than SalonBiz

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →