Resolved on February 3, 2026.
Feb 3, 18:08 EST Resolved - We have successfully deployed a fix for the issue where Lofted emails sent via the Outlook Extension were arriving with the body content replaced by the word "Undefined." Thank you for your patience. Feb 2, 13:59 EST Investigating - We are currently investigating reports where users Lofting emails from Outlook are finding the message body replaced with the text "Undefined."
Update timeline
- monitoring Feb 03, 2026, 11:08 PM UTC
Feb 3, 18:08 EST Resolved - We have successfully deployed a fix for the issue where Lofted emails sent via the Outlook Extension were arriving with the body content replaced by the word "Undefined." Thank you for your patience. Feb 2, 13:59 EST Investigating - We are currently investigating reports where users Lofting emails from Outlook are finding the message body replaced with the text "Undefined."
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