Salesloft incident

Outlook Integration Issue

Resolved on February 3, 2026.

monitoring Feb 03, 2026, 11:08 PM UTC

Feb 3, 18:08 EST Resolved - We have successfully deployed a fix for the issue where Lofted emails sent via the Outlook Extension were arriving with the body content replaced by the word "Undefined." Thank you for your patience. Feb 2, 13:59 EST Investigating - We are currently investigating reports where users Lofting emails from Outlook are finding the message body replaced with the text "Undefined."

Started
Feb 03, 2026, 11:08 PM UTC
Resolved
Feb 03, 2026, 11:08 PM UTC
Duration
–
Detected by Pingoru
Feb 03, 2026, 11:08 PM UTC

Update timeline

  1. monitoring Feb 03, 2026, 11:08 PM UTC

    Feb 3, 18:08 EST Resolved - We have successfully deployed a fix for the issue where Lofted emails sent via the Outlook Extension were arriving with the body content replaced by the word "Undefined." Thank you for your patience. Feb 2, 13:59 EST Investigating - We are currently investigating reports where users Lofting emails from Outlook are finding the message body replaced with the text "Undefined."

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