Salesloft incident
Drift users unable to see data once logged in the platform
Major
Resolved after 19 hours 33 minutes, on September 28, 2026.
Our engineering teams have resolved the issue and we are monitoring the fix.
Update timeline
- investigating Sep 28, 2026, 07:06 PM UTC
Some customers may not seeing their data as conversations, playbooks once logged in the Drift platform. Our engineering team is actively investigating.
- monitoring Sep 28, 2026, 10:00 PM UTC
Our engineering teams have resolved the issue and we are monitoring the fix.
- resolved Sep 29, 2026, 02:39 PM UTC
We have confirmed the issue has been resolved for the impacted users.
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