Salesloft incident

Drift Chat - Issue with Bot Stalling/Delay in firing

Resolved on February 10, 2026.

monitoring Feb 10, 2026, 10:01 PM UTC

Feb 10, 17:01 EST Resolved - This incident has been resolved. Feb 10, 15:54 EST Update - We are continuing to monitor for any further issues. Feb 10, 15:53 EST Monitoring - We have identified the root cause and deployed a fix. We will continue to monitor the situation to ensure complete stability. Feb 10, 12:45 EST Investigating - We are currently investigating reports where the bot is firing after a delay or is stalling in the middle of a conversation.

Started
Feb 10, 2026, 10:01 PM UTC
Resolved
Feb 10, 2026, 10:01 PM UTC
Duration
–
Detected by Pingoru
Feb 10, 2026, 10:01 PM UTC

Update timeline

  1. monitoring Feb 10, 2026, 10:01 PM UTC

    Feb 10, 17:01 EST Resolved - This incident has been resolved. Feb 10, 15:54 EST Update - We are continuing to monitor for any further issues. Feb 10, 15:53 EST Monitoring - We have identified the root cause and deployed a fix. We will continue to monitor the situation to ensure complete stability. Feb 10, 12:45 EST Investigating - We are currently investigating reports where the bot is firing after a delay or is stalling in the middle of a conversation.

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