Resolved after 1 hour 10 minutes, affecting Sage Expense Management, on October 29, 2026.
We identified an issue where we are not receiving transactions from American Express. We are engaged and working with American Express to resolve this issue.
Affected components
Sage Expense Management
Update timeline
- investigating Oct 29, 2026, 05:33 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- identified Oct 29, 2026, 05:47 PM UTC
We identified an issue where we are not receiving transactions from American Express. We are engaged and working with American Express to resolve this issue.
- resolved Oct 29, 2026, 06:43 PM UTC
The issue is resolved and the service is available and performing as expected.
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