Is Sage down?

Last checked 3m ago
Current status
Sage is having a partial outage

3 active incidents: Remote Data Access (RDA) NA - Degraded Performance, Sage Intacct - Operational · +1 more

  • Official status page: status.sage.com
  • Checked every 5 minutes
  • 524 components tracked

Sage is reporting a partial outage right now (last checked 3m ago). Some components are affected; others remain operational.

Real-time Sage status, recent outages, and incident history: pulled directly from Sage's official status page at status.sage.com every 5 minutes. Pingoru tracks 524 Sage services and has captured 250 incidents in the last 90 days (98.75% uptime). Get email, Slack, Discord, or webhook alerts the moment Sage reports a new incident, free for 3 monitors, no credit card.

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Sage uptime 98.75% uptime · past 90 days
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Active incidents 3

  1. Ongoing ● 1d 6h
    Started Oct 30, 2026, 10:20 AM UTC
    Sage 50
    Timeline · 2 updates
    • investigating · Oct 30, 2026, 10:20 AM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    • identified · Oct 30, 2026, 10:41 AM UTC

      We identified an issue preventing a small subset of RDA customers in Canada from accessing their Sage 50 files. As a workaround, stopping and resharing the files resolves the issue and enable customers to share the files. The product/service confirmed to be affected is: - Sage 50 (CA) We are currently investigating.

    Latest: We identified an issue preventing a small subset of RDA customers in Canada from accessing their Sage 50 files. As a workaround, stopping and resharing the files resolves the issue…

  2. Ongoing ● 3d 21h
    Started Oct 27, 2026, 07:03 PM UTC
    Sage IntacctSage IntacctSage IntacctSage Intacct
    Timeline · 1 update
    • identified · Oct 27, 2026, 07:03 PM UTC

      We have identified an issue affecting some customers using the Sage Intacct sandbox environment, which may prevent certain testing activities from being completed. Our teams are actively working to restore the affected data and services. The production environment is not impacted. We will provide a further update as restoration progresses.

    Latest: We have identified an issue affecting some customers using the Sage Intacct sandbox environment, which may prevent certain testing activities from being completed. Our teams are ac…

  3. Ongoing ● 8d 2h
    Started Oct 23, 2026, 02:48 PM UTC
    Sage Business Cloud Accounting (NA)Sage Business Cloud Accounting (UKI)
    Timeline · 3 updates
    • investigating · Oct 23, 2026, 02:48 PM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    • identified · Oct 23, 2026, 03:17 PM UTC

      We have identified an issue affecting customers in the UK, Ireland, and Canada, where bank rules may result in duplicate transactions being created. Thank you for your patience while we work to resolve this issue. ------------------------------- Nous avons identifié un problème touchant des clients au Royaume-Uni, en Irlande et au Canada, où l’application des règles bancaires peut entraîner la création de transactions en double. Merci de votre patience pendant que nous travaillons à résoudre ce problème.

    • identified · Oct 29, 2026, 05:08 PM UTC

      We have identified a fix for the issue and expect to implement it soon. Important: We have proactively identified the customers impacted by this issue and provided an in-product message to their accounts. If you have not received this message, you are not impacted and can continue using the service as normal. Thank you for your continued patience while we work to fully resolve this issue. ------------------------------------------------ Nous avons identifié un correctif pour ce problème et prévoyons de le mettre en œuvre prochainement. Important : Nous avons identifié de façon proactive les clients touchés par ce problème et leur avons transmis un message directement dans le produit. Si vous n’avez pas reçu ce message, vous n’êtes pas touché et pouvez continuer à utiliser le service normalement. Merci de votre patience pendant que nous travaillons à résoudre complètement ce problème.

    Latest: We have identified a fix for the issue and expect to implement it soon. Important: We have proactively identified the customers impacted by this issue and provided an in-product me…

Recent outages & incidents

Past 90 days
  1. Resolved 1h 10m
    Started Oct 29, 2026, 05:33 PM UTC · Resolved Oct 29, 2026, 06:43 PM UTC
    Sage Expense Management
    Timeline · 3 updates
    • investigating · Oct 29, 2026, 05:33 PM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    • identified · Oct 29, 2026, 05:47 PM UTC

      We identified an issue where we are not receiving transactions from American Express. We are engaged and working with American Express to resolve this issue.

    • resolved · Oct 29, 2026, 06:43 PM UTC

      The issue is resolved and the service is available and performing as expected.

    Latest: The issue is resolved and the service is available and performing as expected.

  2. Resolved 1d 6h
    Started Oct 29, 2026, 09:29 AM UTC · Resolved Oct 30, 2026, 03:56 PM UTC
    Sage IntacctSage Intacct
    Timeline · 4 updates
    • investigating · Oct 29, 2026, 09:29 AM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    • investigating · Oct 29, 2026, 10:18 AM UTC

      We have identified an issue preventing a small subset of customers in Europe from logging in to Sage Intacct. Customers are presented with “IP address is not valid” error message. We are currently investigating.

    • monitoring · Oct 29, 2026, 12:46 PM UTC

      The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

    • resolved · Oct 30, 2026, 03:56 PM UTC

      The issue is resolved and Sage Intacct continues to perform as expected.

    Latest: The issue is resolved and Sage Intacct continues to perform as expected.

  3. Resolved 13m
    Started Oct 28, 2026, 01:29 PM UTC · Resolved Oct 28, 2026, 01:43 PM UTC
    BrightpearlBrightpearlBrightpearlBrightpearl
    Timeline · 2 updates
    • investigating · Oct 28, 2026, 01:29 PM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    • resolved · Oct 28, 2026, 01:43 PM UTC

      The issue is resolved and the service is available and performing as expected.

    Latest: The issue is resolved and the service is available and performing as expected.

  4. Resolved 1d 3h
    Started Oct 28, 2026, 10:53 AM UTC · Resolved Oct 29, 2026, 02:06 PM UTC
    BrightpearlBrightpearlBrightpearlBrightpearl
    Timeline · 4 updates
    • investigating · Oct 28, 2026, 10:53 AM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    • identified · Oct 28, 2026, 11:13 AM UTC

      We have identified an issue preventing customers globally from saving xlsx file types. Customers are presented with error “Failed to save a file” when attempting to save these files. All other product functionality remains available and is operating as expected. We are currently investigating.

    • monitoring · Oct 28, 2026, 12:53 PM UTC

      The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

    • resolved · Oct 29, 2026, 02:06 PM UTC

      The issue is resolved and Brightpearl continues to perform as expected.

    Latest: The issue is resolved and Brightpearl continues to perform as expected.

  5. Resolved 2h 3m
    Started Oct 28, 2026, 09:27 AM UTC · Resolved Oct 28, 2026, 11:31 AM UTC
    Ciel Données Mobiles for Sage 50 FR
    Timeline · 4 updates
    • investigating · Oct 28, 2026, 09:27 AM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    • investigating · Oct 28, 2026, 09:46 AM UTC

      We have identified an issue where Ciel Données Mobiles for Sage 50 FR customers in France are being logged out of the application. Affected customers are advised to re log in. All other product functionality is working as expected. We are investigating the cause of the issue.

    • monitoring · Oct 28, 2026, 10:28 AM UTC

      The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

    • resolved · Oct 28, 2026, 11:31 AM UTC

      The issue is resolved and the service continues to perform as expected.

    Latest: The issue is resolved and the service continues to perform as expected.

See the full Sage outage history

119 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Sage outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 524 components checked every 5 minutes
336incidents recorded
336last 12 months
129last 90 days
2 daystypical duration, 12 months

The longest incident in the last year, Sage HR - Partial Outage on January 7, 2026, ran for 135 days. 268 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Sage Intacct61
  • Sage Intacct46
  • Brightpearl38
  • Brightpearl36
  • Sage Business Cloud Accounting (UKI)25

Latest incidents

Outage history

Past 90 days · 129 incidents· showing the latest 124 View full outage history →