Resolved after 1 day 2 hours, affecting API, on May 5, 2026.
We've identified the root cause to be related to a subset of our customers running on legacy infrastructure. We have provisioned new infrastructure and transitioned remaining API workloads to this new system. We believe that this will fully address all of the issues and will continue to monitor API performance and stability.
Affected components
Update timeline
- investigating May 05, 2026, 10:42 AM UTC
We are currently looking into an issue with the RocketReach API. We'll provide an update as soon as possible.
- resolved May 06, 2026, 12:53 PM UTC
We've identified the root cause to be related to a subset of our customers running on legacy infrastructure. We have provisioned new infrastructure and transitioned remaining API workloads to this new system. We believe that this will fully address all of the issues and will continue to monitor API performance and stability.
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