RocketReach incident

API Webhook Delivery Delayed

Resolved after 10 hours, affecting API, on August 20, 2026.

identified Aug 20, 2026, 01:00 PM UTC

We have identified the source of the backed up webhooks. We are actively working on delivering the undelivered webhooks to catch up to be sending in real time.

Started
Aug 20, 2026, 06:00 AM UTC
Resolved
Aug 20, 2026, 04:00 PM UTC
Duration
10h
Detected by Pingoru
Aug 20, 2026, 06:00 AM UTC

Affected components

API

Update timeline

  1. investigating Aug 20, 2026, 06:00 AM UTC

    Webhook delivery is currently behind. We are working on identifying the source of the backup.

  2. identified Aug 20, 2026, 01:00 PM UTC

    We have identified the source of the backed up webhooks. We are actively working on delivering the undelivered webhooks to catch up to be sending in real time.

  3. resolved Aug 20, 2026, 04:00 PM UTC

    Webhooks have been delivered and no longer queued.

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