RocketReach Outage History
RocketReach is up right nowPingoru has recorded 31 incidents for RocketReach: 30 in the last 12 months and 6 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 11 | 330 of 720 (46%) |
| May 2026 | 2 | 27 of 744 (4%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 1 of 744 (0%) |
| August 2026 | 6 | 22 of 744 (3%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 553 (0%) |
Incidents, newest first
Minor August 27, 2026 Elevated errors and slow performance 1h 44m RocketReach.co, Extension, API, MCP
Started Aug 27, 2026, 03:19 PM UTC· resolved Aug 27, 2026, 05:04 PM UTC
- investigating Aug 27, 2026, 03:19 PM UTC
Some customers may experience errors or slow loading in RocketReach. We are investigating elevated error rates and are working to restore normal performance.
- monitoring Aug 27, 2026, 04:20 PM UTC
Service has been restored across RocketReach, the Extension, API, and MCP. We are actively monitoring performance to ensure it remains stable.
- resolved Aug 27, 2026, 05:04 PM UTC
We have resolved the issue with the RocketReach platform and are currently monitoring. We apologize for any inconvenience this caused.
Minor August 20, 2026 RocketReach unavailable 28m RocketReach.co, Extension, API, MCP
Started Aug 20, 2026, 07:38 PM UTC· resolved Aug 20, 2026, 08:07 PM UTC
- investigating Aug 20, 2026, 07:38 PM UTC
Some customers may be unable to access the RocketReach website. We’re investigating and working to restore service.
- resolved Aug 20, 2026, 08:07 PM UTC
Service has been restored and we are continuing to monitor performance.
Minor August 20, 2026 RocketReach Degraded Performance 1h RocketReach.co, Extension, API, MCP
Started Aug 20, 2026, 03:00 PM UTC· resolved Aug 20, 2026, 04:00 PM UTC
- investigating Aug 20, 2026, 03:00 PM UTC
We have begun investigating the source of the application degradation.
- resolved Aug 20, 2026, 04:00 PM UTC
We have restored all services to normal performance. We will continue to monitor site performance.
Minor August 20, 2026 API Webhook Delivery Delayed 10h API
Started Aug 20, 2026, 06:00 AM UTC· resolved Aug 20, 2026, 04:00 PM UTC
- investigating Aug 20, 2026, 06:00 AM UTC
Webhook delivery is currently behind. We are working on identifying the source of the backup.
- identified Aug 20, 2026, 01:00 PM UTC
We have identified the source of the backed up webhooks. We are actively working on delivering the undelivered webhooks to catch up to be sending in real time.
- resolved Aug 20, 2026, 04:00 PM UTC
Webhooks have been delivered and no longer queued.
Minor July 10, 2026 Issues with RocketReach 27m RocketReach.co, Extension, RocketReach Verify, API and 1 more
Started Jul 10, 2026, 05:01 PM UTC· resolved Jul 10, 2026, 05:29 PM UTC
- investigating Jul 10, 2026, 05:01 PM UTC
We are currently looking into an issue with the RocketReach platform. We'll provide an update as soon as possible.
- identified Jul 10, 2026, 05:07 PM UTC
We have identified the source of the issue and are actively deploying a fix to restore access to most services. We will provide another update once services have been restored.
- resolved Jul 10, 2026, 05:29 PM UTC
We have resolved the issue with the RocketReach platform and are currently monitoring. We apologize for any inconvenience this caused.
Minor May 5, 2026 Issues with RocketReach API 1d 2h API
Started May 05, 2026, 10:42 AM UTC· resolved May 06, 2026, 12:53 PM UTC
- investigating May 05, 2026, 10:42 AM UTC
We are currently looking into an issue with the RocketReach API. We'll provide an update as soon as possible.
- resolved May 06, 2026, 12:53 PM UTC
We've identified the root cause to be related to a subset of our customers running on legacy infrastructure. We have provisioned new infrastructure and transitioned remaining API workloads to this new system. We believe that this will fully address all of the issues and will continue to monitor API performance and stability.
Minor April 20, 2026 Issues with RocketReach Hubspot Integration 49m RocketReach.co
Started Apr 20, 2026, 11:18 PM UTC· resolved Apr 21, 2026, 12:07 AM UTC
- investigating Apr 20, 2026, 11:18 PM UTC
We are currently looking into an issue with the RocketReach Hubspot integration. We'll provide an update as soon as possible.
- resolved Apr 21, 2026, 12:07 AM UTC
We have resolved the issue with the RocketReach Hubspot integration and are currently monitoring. We apologize for any inconvenience this caused.
Minor April 15, 2026 Issues with Microsoft Authentication on RocketReach 2h 4m RocketReach.co
Started Apr 15, 2026, 10:56 PM UTC· resolved Apr 16, 2026, 01:00 AM UTC
- investigating Apr 15, 2026, 10:56 PM UTC
We are currently looking into an issue with the RocketReach platform related to logging in and registering with Microsoft. We'll provide an update as soon as possible.
- identified Apr 16, 2026, 12:40 AM UTC
We have identified the issue with the RocketReach platform and are working on resolving. We'll provide an update as soon as possible.
- resolved Apr 16, 2026, 01:00 AM UTC
We have resolved the issue with the RocketReach platform and are currently monitoring. We apologize for any inconvenience this caused.
Minor April 13, 2026 RocketReach API Issue Identified 2d 3h API
Started Apr 13, 2026, 09:30 AM UTC· resolved Apr 15, 2026, 12:40 PM UTC
- identified Apr 13, 2026, 09:30 AM UTC
We have identified the issue with the RocketReach API and are working on resolving. We'll provide an update as soon as possible.
- monitoring Apr 13, 2026, 09:35 AM UTC
We have resolved the issue with the RocketReach API and are currently monitoring. We apologize for any inconvenience this caused.
- resolved Apr 15, 2026, 12:40 PM UTC
We have resolved the issue with the RocketReach API and are currently monitoring. We apologize for any inconvenience this caused.
Notice December 13, 2025 RocketReach Extension Issue Resolved –
Started Dec 13, 2025, 03:15 AM UTC· resolved Dec 13, 2025, 03:15 AM UTC
No vendor updates were posted for this incident.
Major December 5, 2025 RocketReach API Issue Resolved –
Started Dec 05, 2025, 09:30 AM UTC· resolved Dec 05, 2025, 09:30 AM UTC
No vendor updates were posted for this incident.
Minor November 26, 2025 API infrastructure experienced degraded performance resulting in delayed and failed responses –
Started Nov 26, 2025, 09:57 AM UTC· resolved Nov 26, 2025, 09:57 AM UTC
No vendor updates were posted for this incident.