RocketReach incident

Elevated errors and slow performance

Resolved after 1 hour 44 minutes, affecting RocketReach.co and Extension and 1 more, on August 27, 2026.

resolved Aug 27, 2026, 05:04 PM UTC

We have resolved the issue with the RocketReach platform and are currently monitoring. We apologize for any inconvenience this caused.

Started
Aug 27, 2026, 03:19 PM UTC
Resolved
Aug 27, 2026, 05:04 PM UTC
Duration
1h 44m
Detected by Pingoru
Aug 27, 2026, 03:19 PM UTC

Affected components

RocketReach.coExtensionAPIMCP

Update timeline

  1. investigating Aug 27, 2026, 03:19 PM UTC

    Some customers may experience errors or slow loading in RocketReach. We are investigating elevated error rates and are working to restore normal performance.

  2. monitoring Aug 27, 2026, 04:20 PM UTC

    Service has been restored across RocketReach, the Extension, API, and MCP. We are actively monitoring performance to ensure it remains stable.

  3. resolved Aug 27, 2026, 05:04 PM UTC

    We have resolved the issue with the RocketReach platform and are currently monitoring. We apologize for any inconvenience this caused.

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