Resolved after 57 minutes, on November 5, 2025.
Issue is now resolved. We have automatically extended the approval deadline for runs that had an approval date of November 5th. US-funded pay runs now have an approval time of 5pm PT, and Canada-funded runs have an approval deadline of 4pm PT.
Update timeline
- identified Nov 05, 2025, 07:04 PM UTC
We are aware of an issue where users are unable to access the Payroll app. The root cause has been identified and will be resolved within the next hour.
- resolved Nov 05, 2025, 08:02 PM UTC
Issue is now resolved. We have automatically extended the approval deadline for runs that had an approval date of November 5th. US-funded pay runs now have an approval time of 5pm PT, and Canada-funded runs have an approval deadline of 4pm PT.
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