Rippling incident

Device Trust disruption

Resolved after 7 days 21 hours, affecting Devices app, on October 29, 2025.

monitoring Nov 04, 2025, 07:49 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 29, 2025, 09:34 PM UTC
Resolved
Nov 06, 2025, 07:14 PM UTC
Duration
7d 21h
Detected by Pingoru
Oct 29, 2025, 09:34 PM UTC

Affected components

Devices app

Update timeline

  1. investigating Oct 29, 2025, 09:34 PM UTC

    There is a disruption to our device trust product on Chrome 142. Engineering is investigating.

  2. identified Oct 30, 2025, 03:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 30, 2025, 06:16 PM UTC

    Chrome version 142 prompts users to allow sites to make local network calls. This impacts Device Trust, which relies on a local network call to allow trusted devices to access these sites. We are working on a fix to this issue, which will be deployed between Friday Oct 31 and Monday Nov 3.

  4. monitoring Nov 04, 2025, 07:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 06, 2025, 07:14 PM UTC

    This incident has been resolved.

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