Rippling incident

Issues loading reports

Resolved after 11 hours 33 minutes, affecting Rippling App, on January 19, 2026.

monitoring Jan 19, 2026, 06:59 PM UTC

The incident was due to feature flags failing and routing to a prior version of the Reports application. The issue has been mitigated, and we are monitoring the behavior.

Started
Jan 19, 2026, 05:34 PM UTC
Resolved
Jan 20, 2026, 05:08 AM UTC
Duration
11h 33m
Detected by Pingoru
Jan 19, 2026, 05:34 PM UTC

Affected components

Rippling App

Update timeline

  1. investigating Jan 19, 2026, 05:34 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 19, 2026, 06:59 PM UTC

    The incident was due to feature flags failing and routing to a prior version of the Reports application. The issue has been mitigated, and we are monitoring the behavior.

  3. resolved Jan 20, 2026, 05:08 AM UTC

    This incident has been resolved.

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