Rippling incident

Issue with automatic agent installation after MDM enrollment

Resolved after 1 day 5 hours, on January 26, 2026.

resolved Jan 28, 2026, 11:55 PM UTC

On the morning of Jan 26, we saw cases where the Rippling agent did not automatically install after MDM enrollment. We found the root cause and fixed the issue. It is now resolved.

Started: Jan 26, 2026, 07:30 PM UTC
Resolved: Jan 28, 2026, 12:30 AM UTC
Duration: 1d 5h
Detected by Pingoru: Jan 26, 2026, 07:30 PM UTC

Update timeline

resolved Jan 28, 2026, 11:55 PM UTC

On the morning of Jan 26, we saw cases where the Rippling agent did not automatically install after MDM enrollment. We found the root cause and fixed the issue. It is now resolved.

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