Respond.io incident

Reports showing missing data

Resolved on October 16, 2026, affecting Reports (Reports).

resolved Oct 16, 2026, 01:12 PM UTC

The issue affecting Conversations, Users, Responses and Resolutions reports has been resolved. Beginning October 16 at 13:12 UTC, a reporting issue caused these reports to show zero or missing results for recent activity. Conversation activity continued to be...

Started
Oct 16, 2026, 01:12 PM UTC
Resolved
Oct 16, 2026, 01:12 PM UTC
Duration
–
Detected by Pingoru
Oct 16, 2026, 01:12 PM UTC

Affected components

Reports (Reports)

Update timeline

  1. resolved Oct 16, 2026, 01:12 PM UTC

    The issue affecting Conversations, Users, Responses and Resolutions reports has been resolved. Beginning October 16 at 13:12 UTC, a reporting issue caused these reports to show zero or missing results for recent activity. Conversation activity continued to be...

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