Reducto incident

Elevated latency for /parse

Resolved after 1 hour 29 minutes, affecting Parsing, on August 18, 2026.

resolved Aug 18, 2026, 06:22 PM UTC

This is resolved. The GPU cluster issue has been fixed and parse latency has returned to normal. We confirmed recovery across the fleet. Thank you for your patience.

Started
Aug 18, 2026, 04:52 PM UTC
Resolved
Aug 18, 2026, 06:22 PM UTC
Duration
1h 29m
Detected by Pingoru
Aug 18, 2026, 04:52 PM UTC

Affected components

Parsing

Update timeline

  1. identified Aug 18, 2026, 04:52 PM UTC

    Elevated latency for parse, due to an issue with one of our gpu clusters. We've identified the problem and are actively fixing it.

  2. resolved Aug 18, 2026, 06:22 PM UTC

    This is resolved. The GPU cluster issue has been fixed and parse latency has returned to normal. We confirmed recovery across the fleet. Thank you for your patience.

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