Reducto incident

Degraded performance on Parse API in the EU region

Resolved after 56 minutes, affecting Parsing, on October 1, 2026.

resolved Oct 01, 2026, 10:10 PM UTC

The Parse API in the EU region returned no errors after 21:18 UTC. This incident is resolved.

Started
Oct 01, 2026, 09:13 PM UTC
Resolved
Oct 01, 2026, 10:10 PM UTC
Duration
56m
Detected by Pingoru
Oct 01, 2026, 09:13 PM UTC

Affected components

Parsing

Update timeline

  1. investigating Oct 01, 2026, 09:13 PM UTC

    We are investigating degraded performance on the Parse API in the EU region (eu.platform.reducto.ai). Only the EU region is affected.

  2. resolved Oct 01, 2026, 10:10 PM UTC

    The Parse API in the EU region returned no errors after 21:18 UTC. This incident is resolved.

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