Reducto incident

Elevated parse latency

Resolved after 30 minutes, affecting Parsing, on August 13, 2026.

resolved Aug 13, 2026, 06:10 PM UTC

We corrected a misconfiguration in our GPU inference fleet. Parse latency returned to normal levels.

Started
Aug 13, 2026, 05:40 PM UTC
Resolved
Aug 13, 2026, 06:10 PM UTC
Duration
30m
Detected by Pingoru
Aug 13, 2026, 05:40 PM UTC

Affected components

Parsing

Update timeline

  1. investigating Aug 13, 2026, 05:40 PM UTC

    We are investigating elevated latency on the parse API. Some parse jobs take longer than normal to complete.

  2. resolved Aug 13, 2026, 06:10 PM UTC

    We corrected a misconfiguration in our GPU inference fleet. Parse latency returned to normal levels.

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