Resolved after 23 minutes, affecting Extraction and Splitting, on August 13, 2026.
This is resolved. The cause was a Redis connection issue, which we have fixed. Extract and Split latency is back to normal. Thank you for your patience.
Affected components
ExtractionSplitting
Update timeline
- investigating Aug 13, 2026, 04:31 PM UTC
We are seeing elevated latency on Extract and Split requests. Requests are completing, but slower than normal. We are investigating and will post an update shortly.
- resolved Aug 13, 2026, 04:54 PM UTC
This is resolved. The cause was a Redis connection issue, which we have fixed. Extract and Split latency is back to normal. Thank you for your patience.
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