Reducto incident

elevated timeouts on a subset of jobs

Resolved after 52 minutes, affecting Parsing and Extraction, on January 30, 2026.

monitoring Jan 30, 2026, 10:48 PM UTC

All services back up, the team will continue monitoring

Started
Jan 30, 2026, 10:07 PM UTC
Resolved
Jan 30, 2026, 11:00 PM UTC
Duration
52m
Detected by Pingoru
Jan 30, 2026, 10:07 PM UTC

Affected components

ParsingExtraction

Update timeline

  1. investigating Jan 30, 2026, 10:07 PM UTC

    The team is investigating timeouts

  2. monitoring Jan 30, 2026, 10:48 PM UTC

    All services back up, the team will continue monitoring

  3. resolved Jan 30, 2026, 11:00 PM UTC

    All services back to normal

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