Reducto incident

degraded latency

Resolved after 3 hours 14 minutes, affecting Parsing and Extraction, on February 12, 2026.

monitoring Feb 12, 2026, 06:47 PM UTC

We are monitoring the resolution.

Started
Feb 12, 2026, 05:17 PM UTC
Resolved
Feb 12, 2026, 08:31 PM UTC
Duration
3h 14m
Detected by Pingoru
Feb 12, 2026, 05:17 PM UTC

Affected components

ParsingExtraction

Update timeline

  1. investigating Feb 12, 2026, 05:17 PM UTC

    increased latency, unknown cause for now

  2. monitoring Feb 12, 2026, 06:47 PM UTC

    We are monitoring the resolution.

  3. resolved Feb 12, 2026, 08:31 PM UTC

    We've root caused and resolved database issues. Services are fully operational.

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