Reducto incident

Backend Vendor reporting major outage

Resolved after 1 hour 2 minutes, affecting Parsing and Studio and 1 more, on March 4, 2026.

monitoring Mar 04, 2026, 05:42 PM UTC

/pipeline invocation and Studio severely impacted - Backend vendor reporting major outage

Started
Mar 04, 2026, 05:33 PM UTC
Resolved
Mar 04, 2026, 06:36 PM UTC
Duration
1h 2m
Detected by Pingoru
Mar 04, 2026, 05:33 PM UTC

Affected components

ParsingStudioExtraction

Update timeline

  1. monitoring Mar 04, 2026, 05:33 PM UTC

    Our Backend vendor is reporting high error rates, impacting our Studio experience. We are monitoring the situation, and will update when resolved

  2. monitoring Mar 04, 2026, 05:42 PM UTC

    /pipeline invocation and Studio severely impacted - Backend vendor reporting major outage

  3. resolved Mar 04, 2026, 06:36 PM UTC

    backend incident no longer affecting product experience or /pipeline invocation

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