Reducto incident

Elevated endpoint latency

Resolved after 38 minutes, affecting Parsing and Extraction, on June 16, 2026.

monitoring Jun 16, 2026, 05:32 PM UTC

Backlog of jobs should now be processed. We continue to monitor the queue to ensure optimal latency with inference.

Started
Jun 16, 2026, 05:16 PM UTC
Resolved
Jun 16, 2026, 05:54 PM UTC
Duration
38m
Detected by Pingoru
Jun 16, 2026, 05:16 PM UTC

Affected components

ParsingExtraction

Update timeline

  1. investigating Jun 16, 2026, 05:16 PM UTC

    Upstream inference provider is experiencing partial outage leading to elevated latency

  2. identified Jun 16, 2026, 05:28 PM UTC

    The upstream inference provider is showing initial signs of recovery. We continue to process the backlog of jobs submitted.

  3. monitoring Jun 16, 2026, 05:32 PM UTC

    Backlog of jobs should now be processed. We continue to monitor the queue to ensure optimal latency with inference.

  4. resolved Jun 16, 2026, 05:54 PM UTC

    Services should now be fully restored.

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