Reducto incident

Investigating degraded performance on Reducto's API

Minor Vendor's status page →

Resolved after 4 hours 1 minute, affecting Parsing and Extraction, on May 8, 2026.

monitoring May 08, 2026, 12:48 AM UTC

Degraded performance, affected by AWS outage, monitoring.

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Started
May 08, 2026, 12:02 AM UTC
Resolved
May 08, 2026, 04:03 AM UTC
Duration
4h 1m
Detected by Pingoru
May 08, 2026, 12:02 AM UTC

Affected components

ParsingExtraction

Update timeline

  1. investigating May 08, 2026, 12:02 AM UTC

    Reducto's API is experiencing latency degradation due to a downstream cloud provider issue (https://status.modal.com/). We are investigating actively.

  2. monitoring May 08, 2026, 12:07 AM UTC

    The cloud provider remediated the issue and we are monitoring. https://status.modal.com/incident/890522

  3. monitoring May 08, 2026, 12:48 AM UTC

    Degraded performance, affected by AWS outage, monitoring.

  4. resolved May 08, 2026, 04:03 AM UTC

    We are seeing full recovery.

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