Redtail incident

Redtail Email Connectivity Issues

Resolved after 2 hours 14 minutes, affecting Redtail Email, on February 3, 2025.

monitoring Feb 03, 2025, 04:24 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 03, 2025, 04:13 PM UTC
Resolved
Feb 03, 2025, 06:28 PM UTC
Duration
2h 14m
Detected by Pingoru
Feb 03, 2025, 04:13 PM UTC

Affected components

Redtail Email

Update timeline

  1. investigating Feb 03, 2025, 04:13 PM UTC

    Redtail Email is currently experiencing intermittent issues. Some clients may have difficulty accessing their accounts. We are actively working to restore full connectivity and apologize for any inconvenience this may cause. Thank you for your patience.

  2. monitoring Feb 03, 2025, 04:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 03, 2025, 06:28 PM UTC

    This incident has been resolved.

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