Is Redtail down?

Last checked 4m ago
Current status
Redtail is up

No incidents right now.

Official status page: http://status.redtailtechnology.com · Polled every 5 minutes · 12 components tracked

Redtail is operational right now. Last checked 4m ago; the most recent incident resolved 22d ago.

Real-time Redtail status, recent outages, and incident history — pulled directly from Redtail's official status page at http://status.redtailtechnology.com every 5 minutes. Pingoru tracks 12 Redtail services and has captured 5 incidents in the last 90 days (99.35% uptime). Get email, Slack, Discord, or webhook alerts the moment Redtail reports a new incident — free for 3 monitors, no credit card.

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Redtail uptime 99.35% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1d
    Started Sep 17, 2026, 03:45 PM UTC · Resolved Sep 18, 2026, 03:58 PM UTC
    Redtail CRM
    Timeline · 2 updates
    • investigating · Sep 17, 2026, 03:45 PM UTC

      We are investigating an issue affecting certain Redtail CRM downloads and bulk operations that are processed as background jobs. As a result, some users may experience failures when generating custom exports, reports, labels, and other downloads that exceed the configured job-processing threshold. Workaround Available Until a fix is available, users can avoid the issue by increasing the following setting to the maximum value of "500": Preferences > Miscellaneous > Submit bulk operation to a job if selected contacts exceeds this threshold Operations involving fewer contacts than the configured threshold should process successfully through the browser instead of the background job system. Our team is actively investigating the issue and working toward a resolution. We apologize for the inconvenience and will provide additional updates as more information becomes available. Thank you for your patience.

    • resolved · Sep 18, 2026, 03:58 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 2h 31m
    Started Sep 02, 2026, 01:27 PM UTC · Resolved Sep 02, 2026, 03:58 PM UTC
    Redtail CRMRedtail Imaging
    Timeline · 3 updates
    • investigating · Sep 02, 2026, 01:27 PM UTC

      We are investigating an issue affecting some users that causes a 500 error when launching Imaging from contact records within the CRM. As a result, some users may be unable to access Imaging from contact records. Our teams are actively working to identify the cause and restore functionality as quickly as possible. We apologize for the inconvenience and will provide additional updates as more information becomes available.

    • investigating · Sep 02, 2026, 01:29 PM UTC

      We are investigating an issue affecting some users that causes a 500 error when launching Imaging from contact records within the CRM. As a result, some users may be unable to access Imaging through CRM single sign-on. This issue is limited to launching Imaging from CRM contact records, and users can continue to access Imaging directly as a workaround. Our teams are actively working to identify the cause and restore functionality as quickly as possible. We apologize for the inconvenience and will provide additional updates as more information becomes available.

    • resolved · Sep 02, 2026, 03:58 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 46m
    Started Sep 01, 2026, 01:55 PM UTC · Resolved Sep 01, 2026, 02:42 PM UTC
    Redtail CRM
    Timeline · 2 updates
    • investigating · Sep 01, 2026, 01:55 PM UTC

      We have identified a recurrence of the issue causing some users with Orion Risk Intelligence enabled to receive an error message when viewing certain account information in Redtail CRM. Our team is actively investigating the issue and working to restore normal functionality as quickly as possible. We will provide additional updates as more information becomes available.

    • resolved · Sep 01, 2026, 02:42 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 1h 22m
    Started Aug 31, 2026, 05:34 PM UTC · Resolved Aug 31, 2026, 06:57 PM UTC
    Redtail CRM
    Timeline · 2 updates
    • investigating · Aug 31, 2026, 05:34 PM UTC

      We are aware of an issue causing some users with Orion Risk Intelligence enabled to receive an error message when viewing certain account information in Redtail CRM. Our team is actively investigating the issue and working to restore normal functionality as quickly as possible. We will provide additional updates as more information becomes available.

    • resolved · Aug 31, 2026, 06:57 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 1h 2m
    Started Jul 15, 2026, 03:06 PM UTC · Resolved Jul 15, 2026, 04:08 PM UTC
    Redtail CRM
    Timeline · 3 updates
    • investigating · Jul 15, 2026, 03:06 PM UTC

      We are currently investigating intermittent issues affecting Redtail CRM that may impact user login and access. Our teams are actively working to identify the cause and restore normal service as quickly as possible. We will provide additional updates as more information becomes available. We appreciate your patience and understanding.

    • monitoring · Jul 15, 2026, 03:18 PM UTC

      The issue affecting Redtail CRM has been mitigated, and service has been restored. Our teams are continuing to monitor system performance to ensure stability. We will provide additional updates if any further issues are identified.

    • resolved · Jul 15, 2026, 04:08 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

Outage history

Past 90 days · 5 incidents View full outage history →