Is Redtail down?
Last checked 4m agoNo incidents right now.
Redtail is operational right now. Last checked 4m ago; the most recent incident resolved 22d ago.
Real-time Redtail status, recent outages, and incident history — pulled directly from Redtail's official status page at http://status.redtailtechnology.com every 5 minutes. Pingoru tracks 12 Redtail services and has captured 5 incidents in the last 90 days (99.35% uptime). Get email, Slack, Discord, or webhook alerts the moment Redtail reports a new incident — free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Redtail CRM
Timeline · 2 updates
- investigating · Sep 17, 2026, 03:45 PM UTC
We are investigating an issue affecting certain Redtail CRM downloads and bulk operations that are processed as background jobs. As a result, some users may experience failures when generating custom exports, reports, labels, and other downloads that exceed the configured job-processing threshold. Workaround Available Until a fix is available, users can avoid the issue by increasing the following setting to the maximum value of "500": Preferences > Miscellaneous > Submit bulk operation to a job if selected contacts exceeds this threshold Operations involving fewer contacts than the configured threshold should process successfully through the browser instead of the background job system. Our team is actively investigating the issue and working toward a resolution. We apologize for the inconvenience and will provide additional updates as more information becomes available. Thank you for your patience.
- resolved · Sep 18, 2026, 03:58 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Redtail CRMRedtail Imaging
Timeline · 3 updates
- investigating · Sep 02, 2026, 01:27 PM UTC
We are investigating an issue affecting some users that causes a 500 error when launching Imaging from contact records within the CRM. As a result, some users may be unable to access Imaging from contact records. Our teams are actively working to identify the cause and restore functionality as quickly as possible. We apologize for the inconvenience and will provide additional updates as more information becomes available.
- investigating · Sep 02, 2026, 01:29 PM UTC
We are investigating an issue affecting some users that causes a 500 error when launching Imaging from contact records within the CRM. As a result, some users may be unable to access Imaging through CRM single sign-on. This issue is limited to launching Imaging from CRM contact records, and users can continue to access Imaging directly as a workaround. Our teams are actively working to identify the cause and restore functionality as quickly as possible. We apologize for the inconvenience and will provide additional updates as more information becomes available.
- resolved · Sep 02, 2026, 03:58 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Redtail CRM
Timeline · 2 updates
- investigating · Sep 01, 2026, 01:55 PM UTC
We have identified a recurrence of the issue causing some users with Orion Risk Intelligence enabled to receive an error message when viewing certain account information in Redtail CRM. Our team is actively investigating the issue and working to restore normal functionality as quickly as possible. We will provide additional updates as more information becomes available.
- resolved · Sep 01, 2026, 02:42 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Redtail CRM
Timeline · 2 updates
- investigating · Aug 31, 2026, 05:34 PM UTC
We are aware of an issue causing some users with Orion Risk Intelligence enabled to receive an error message when viewing certain account information in Redtail CRM. Our team is actively investigating the issue and working to restore normal functionality as quickly as possible. We will provide additional updates as more information becomes available.
- resolved · Aug 31, 2026, 06:57 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Redtail CRM
Timeline · 3 updates
- investigating · Jul 15, 2026, 03:06 PM UTC
We are currently investigating intermittent issues affecting Redtail CRM that may impact user login and access. Our teams are actively working to identify the cause and restore normal service as quickly as possible. We will provide additional updates as more information becomes available. We appreciate your patience and understanding.
- monitoring · Jul 15, 2026, 03:18 PM UTC
The issue affecting Redtail CRM has been mitigated, and service has been restored. Our teams are continuing to monitor system performance to ensure stability. We will provide additional updates if any further issues are identified.
- resolved · Jul 15, 2026, 04:08 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Redtail CRM Service Advisory: Background Job Processing Affecting Downloads and Bulk Operations ResolvedStarted Sep 17, 2026, 03:45 PM UTC · Resolved Sep 18, 2026, 03:58 PM UTC · 1d
- Started Sep 02, 2026, 01:27 PM UTC · Resolved Sep 02, 2026, 03:58 PM UTC · 2h 31m
- Redtail CRM Contacts Error ResolvedStarted Sep 01, 2026, 01:55 PM UTC · Resolved Sep 01, 2026, 02:42 PM UTC · 46m
- Redtail CRM Contacts Error ResolvedStarted Aug 31, 2026, 05:34 PM UTC · Resolved Aug 31, 2026, 06:57 PM UTC · 1h 22m
- Redtail CRM Login Issues ResolvedStarted Jul 15, 2026, 03:06 PM UTC · Resolved Jul 15, 2026, 04:08 PM UTC · 1h 2m