Resolved after 46 minutes, affecting Redtail CRM, on September 1, 2026.
We have identified a recurrence of the issue causing some users with Orion Risk Intelligence enabled to receive an error message when viewing certain account information in Redtail CRM. Our team is actively investigating the issue and working to restore normal functionality as quickly as possible. We will provide additional updates as more information becomes available.
Affected components
Update timeline
- investigating Sep 01, 2026, 01:55 PM UTC
We have identified a recurrence of the issue causing some users with Orion Risk Intelligence enabled to receive an error message when viewing certain account information in Redtail CRM. Our team is actively investigating the issue and working to restore normal functionality as quickly as possible. We will provide additional updates as more information becomes available.
- resolved Sep 01, 2026, 02:42 PM UTC
This incident has been resolved.
Your product runs on more than Redtail
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services