Resolved after 1 day 18 hours, affecting Redtail API (REST), on May 13, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Redtail API (REST)
Update timeline
- investigating May 13, 2025, 06:53 PM UTC
We’re currently experiencing degraded performance with the Redtail API, which is causing integration failures. Redtail’s development team is actively working to resolve the issue and restore full service as quickly as possible. We apologize for the inconvenience and appreciate your patience during this service interruption.
- monitoring May 13, 2025, 07:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 15, 2025, 01:16 PM UTC
This incident has been resolved.
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