Redtail incident

Redtail Email – Inbound Message Delays

Resolved after 35 minutes, affecting Redtail Email, on June 10, 2025.

resolved Jun 10, 2025, 03:43 PM UTC

We’ve resolved the earlier inbound message delays, and all systems are now operating normally. Please note: Messages sent during the impacted window may still experience delays of up to a few hours as they are processed by the sending servers. No action is required at this time. We will continue to monitor the queue to ensure full delivery. Thank you for your patience.

Started
Jun 10, 2025, 03:07 PM UTC
Resolved
Jun 10, 2025, 03:43 PM UTC
Duration
35m
Detected by Pingoru
Jun 10, 2025, 03:07 PM UTC

Affected components

Redtail Email

Update timeline

  1. investigating Jun 10, 2025, 03:07 PM UTC

    We are currently investigating delays in inbound messages for Redtail Email. Users may experience slower-than-usual delivery times. We’ll provide an update as soon as more information is available.

  2. resolved Jun 10, 2025, 03:43 PM UTC

    We’ve resolved the earlier inbound message delays, and all systems are now operating normally. Please note: Messages sent during the impacted window may still experience delays of up to a few hours as they are processed by the sending servers. No action is required at this time. We will continue to monitor the queue to ensure full delivery. Thank you for your patience.

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