Resolved after 57 minutes, affecting Client Services, on July 15, 2025.
Redtail is currently experiencing phone and live chat issues due to a disruption with our provider. In the meantime, please contact us at [email protected]. We will provide an update as soon as these systems are back online. Thank you for your patience.
Affected components
Client Services
Update timeline
- investigating Jul 15, 2025, 03:18 PM UTC
Redtail is currently experiencing phone and live chat issues due to a disruption with our provider. In the meantime, please contact us at [email protected]. We will provide an update as soon as these systems are back online. Thank you for your patience.
- resolved Jul 15, 2025, 04:15 PM UTC
This incident has been resolved.
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