Resolved after 1 hour 27 minutes, affecting Redtail Email, on September 9, 2025.
The issue that was causing errors when sending emails through Redtail-hosted Email has been resolved. Users should now be able to send emails without disruption. We appreciate your patience while our team worked to restore service. If you continue to experience any issues, please contact our support team for assistance.
Affected components
Update timeline
- investigating Sep 09, 2025, 02:19 PM UTC
Our engineers have identified the issue causing errors when sending emails through Redtail-hosted Email. We are working swiftly to restore full service. We appreciate your patience as we work to resolve this.
- monitoring Sep 09, 2025, 02:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 09, 2025, 03:46 PM UTC
The issue that was causing errors when sending emails through Redtail-hosted Email has been resolved. Users should now be able to send emails without disruption. We appreciate your patience while our team worked to restore service. If you continue to experience any issues, please contact our support team for assistance.
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