RapidSOS incident

RapisSOS - Issue with Upstream Provider

Resolved after 3 hours 34 minutes, on March 19, 2026.

resolved Mar 19, 2026, 06:00 AM UTC

Our engineers identified an issue with our upstream provider yesterday between 22:20 EST and today 02:00 EST and took immediate steps for remediation. During this window there was a degradation of Monitoring Services . The incident has since been resolved, all systems are fully operational, and connection stability has been restored. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team

Started
Mar 19, 2026, 02:25 AM UTC
Resolved
Mar 19, 2026, 06:00 AM UTC
Duration
3h 34m
Detected by Pingoru
Mar 19, 2026, 02:25 AM UTC

Update timeline

  1. resolved Mar 19, 2026, 06:00 AM UTC

    Our engineers identified an issue with our upstream provider yesterday between 22:20 EST and today 02:00 EST and took immediate steps for remediation. During this window there was a degradation of Monitoring Services . The incident has since been resolved, all systems are fully operational, and connection stability has been restored. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team

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