RapidSOS incident

Issue with our Upstream Provider

Resolved after 9 hours 2 minutes, on October 15, 2026.

resolved Oct 15, 2026, 03:22 PM UTC

The earlier issue with the RapidSOS components flagged below has been resolved and all systems are fully operational. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team

Started
Oct 15, 2026, 06:20 AM UTC
Resolved
Oct 15, 2026, 03:22 PM UTC
Duration
9h 2m
Detected by Pingoru
Oct 15, 2026, 06:20 AM UTC

Update timeline

  1. identified Oct 15, 2026, 06:20 AM UTC

    One of our upstream providers has identified an issue which is affecting the RapidSOS components flagged below. Our provider is working to remedy a fix as quickly as possible. We will provide updates here as information becomes available. Thank you for your patience, RapidSOS Engineering Team

  2. resolved Oct 15, 2026, 03:22 PM UTC

    The earlier issue with the RapidSOS components flagged below has been resolved and all systems are fully operational. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team

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