Resolved after 4 hours 50 minutes, on September 2, 2026.
The fix has been implemented and we are monitoring the results.
Update timeline
- identified Sep 02, 2026, 09:06 PM UTC
One of our upstream providers has identified an issue which is affecting the RapidSOS components flagged below. Our provider is working to remedy a fix as quickly as possible. We will provide updates here as information becomes available. Thank you for your patience, RapidSOS Engineering Team
- identified Sep 02, 2026, 11:45 PM UTC
The cause has been identified and a fix is being implemented.
- monitoring Sep 03, 2026, 12:14 AM UTC
The fix has been implemented and we are monitoring the results.
- resolved Sep 03, 2026, 01:56 AM UTC
The incident has been resolved.
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