RapidSOS incident

Issue with RapidSOS Location Services

Resolved after 2 hours 14 minutes, on October 23, 2026.

resolved Oct 23, 2026, 05:30 AM UTC

The earlier issue with the RapidSOS components flagged below has been resolved and all systems are fully operational. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team

Started
Oct 23, 2026, 03:15 AM UTC
Resolved
Oct 23, 2026, 05:30 AM UTC
Duration
2h 14m
Detected by Pingoru
Oct 23, 2026, 03:15 AM UTC

Update timeline

  1. investigating Oct 23, 2026, 03:15 AM UTC

    Our engineers have discovered an issue with the RapidSOS components flagged below. We have escalated to the appropriate teams and are working to identify and resolve the issue as quickly as possible. We will provide updates here as information becomes available. Please reach out to [email protected] with any questions.

  2. monitoring Oct 23, 2026, 04:56 AM UTC

    The fix has been implemented and we are monitoring the results for time being.

  3. resolved Oct 23, 2026, 05:30 AM UTC

    The earlier issue with the RapidSOS components flagged below has been resolved and all systems are fully operational. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team

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