RapidSOS Outage History

RapidSOS had 7 outages in the last 2 years totaling 29h 32m of downtime — averaging 0.3 incidents per month.

There were 7 RapidSOS outages since November 21, 2025 totaling 29h 32m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.rapidsos.com

Major October 15, 2026

Issue with our Upstream Provider

Detected by Pingoru: Oct 15, 2026, 06:20 AM UTC
Resolved: Oct 15, 2026, 03:22 PM UTC
Duration: 9h 2m

Timeline · 2 updates

identified Oct 15, 2026, 06:20 AM UTC

One of our upstream providers has identified an issue which is affecting the RapidSOS components flagged below. Our provider is working to remedy a fix as quickly as possible. We will provide updates here as information becomes available. Thank you for your patience, RapidSOS Engineering Team
resolved Oct 15, 2026, 03:22 PM UTC

The earlier issue with the RapidSOS components flagged below has been resolved and all systems are fully operational. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team

Read the full incident report →

Minor October 9, 2026

Issue with RapidSOS Service

Detected by Pingoru: Oct 09, 2026, 10:11 PM UTC
Resolved: Oct 10, 2026, 12:44 AM UTC
Duration: 2h 33m

Timeline · 3 updates

investigating Oct 09, 2026, 10:11 PM UTC

Our engineers have discovered an issue with the RapidSOS components flagged below. We have escalated to the appropriate teams and are working to identify and resolve the issue as quickly as possible. We will provide updates here as information becomes available. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
monitoring Oct 09, 2026, 11:42 PM UTC

The fix has been implemented and we are monitoring the results.
resolved Oct 10, 2026, 12:44 AM UTC

The incident has been resolved.

Read the full incident report →

Minor June 10, 2026

Issue with RapidSOS Service Update

Detected by Pingoru: Jun 10, 2026, 06:30 PM UTC
Resolved: Jun 10, 2026, 08:40 PM UTC
Duration: 2h 9m

Timeline · 2 updates

identified Jun 10, 2026, 06:30 PM UTC

Our engineers have identified the issue with the RapidSOS component Map Layers flagged below. We are continuing to work towards remediation as quickly as possible. We will provide updates here as information becomes available. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
resolved Jun 10, 2026, 08:40 PM UTC

The earlier issue with the RapidSOS component Map Layers flagged below has been resolved and all systems are fully operational. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team

Read the full incident report →

Minor June 4, 2026

Issue with our Upstream Provider - Update

Detected by Pingoru: Jun 04, 2026, 02:10 PM UTC
Resolved: Jun 04, 2026, 03:00 PM UTC
Duration: 49m

Timeline · 2 updates

identified Jun 04, 2026, 02:10 PM UTC

One of our upstream providers is still experiencing an issue which is affecting the RapidSOS component Monitoring Services flagged below. We are continuing to communicate with our provider and will resolve this incident once we have received confirmation that the issue has been resolved. Thank you for your patience, RapidSOS Engineering Team
resolved Jun 04, 2026, 03:00 PM UTC

Our upstream provider has confirmed that the issue is resolved and all systems are now fully operational and stable. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team

Read the full incident report →

Notice May 29, 2026

Issue with our Upstream Provider - Fix Implemented

Detected by Pingoru: May 29, 2026, 05:15 AM UTC
Resolved: May 29, 2026, 12:00 PM UTC
Duration: 6h 44m

Timeline · 2 updates

identified May 29, 2026, 05:15 AM UTC

One of our upstream providers is still experiencing an issue which is affecting the RapidSOS component SMS Verification. We are continuing to communicate with our provider and will resolve this incident once we have received confirmation that the issue has been resolved. Thank you for your patience, RapidSOS Engineering Team
resolved May 29, 2026, 12:00 PM UTC

Our upstream provider has confirmed that the issue is resolved and all systems are now fully operational and stable. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team

Read the full incident report →

Minor March 19, 2026

RapisSOS - Issue with Upstream Provider

Detected by Pingoru: Mar 19, 2026, 02:25 AM UTC
Resolved: Mar 19, 2026, 06:00 AM UTC
Duration: 3h 34m

Timeline · 1 update

resolved Mar 19, 2026, 06:00 AM UTC

Our engineers identified an issue with our upstream provider yesterday between 22:20 EST and today 02:00 EST and took immediate steps for remediation. During this window there was a degradation of Monitoring Services . The incident has since been resolved, all systems are fully operational, and connection stability has been restored. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team

Read the full incident report →

Notice March 11, 2026

RapidSOS - Upstream Provider Maintenance

Detected by Pingoru: Mar 11, 2026, 09:53 AM UTC
Resolved: Mar 11, 2026, 02:30 PM UTC
Duration: 4h 36m

Timeline · 2 updates

identified Mar 11, 2026, 09:53 AM UTC

We are aware of maintenance being performed by an upstream provider. During this period, users may experience intermittent issues affecting services listed. RapidSOS is actively monitoring the situation and will provide updates as we learn more. For questions please contact [email protected]. Thank you for your patience, RapidSOS Engineering Team
resolved Mar 11, 2026, 02:30 PM UTC

The incident has been resolved.

Read the full incident report →