QuickBooks incident

QBO Login Issue - Monitoring phase

Resolved after 1 hour 32 minutes, affecting United States, on May 7, 2025.

resolved May 07, 2025, 10:58 PM UTC

An earlier issue with QBO prevented some users from logging into their accounts. Our teams have resolved the issue, and users should now be able to login. Thank you for your patience as we worked to resolve this issue.

Started
May 07, 2025, 09:25 PM UTC
Resolved
May 07, 2025, 10:58 PM UTC
Duration
1h 32m
Detected by Pingoru
May 07, 2025, 09:25 PM UTC

Affected components

United States

Update timeline

  1. investigating May 07, 2025, 09:25 PM UTC

    Some customers were unable to login in to their QuickBooks Online account. A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

  2. investigating May 07, 2025, 09:26 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 07, 2025, 10:58 PM UTC

    An earlier issue with QBO prevented some users from logging into their accounts. Our teams have resolved the issue, and users should now be able to login. Thank you for your patience as we worked to resolve this issue.

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