QuickBooks incident
QuickBooks Online Accountant issue accessing clients and being redirected to the login page
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Resolved after 3 hours 42 minutes, affecting United States and Canada, on January 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
United StatesCanada
Update timeline
- investigating Jan 20, 2026, 07:59 PM UTC
Some accountants are currently unable to access clients in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
- monitoring Jan 20, 2026, 10:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 20, 2026, 11:42 PM UTC
This incident has been resolved.
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