QuickBooks incident
Unable to use multiple features in QuickBooksOnline
Resolved after 5 hours 1 minute, affecting United States and EMEA and 1 more, on February 24, 2026.
We have successfully resolved the technical issues affecting company settings, product tables, tax calculations, and transaction saving. All systems are now operating normally. If you are still experiencing any issues, please try the following: Refresh your browser page. Sign out and sign back into your account. Thank you for your patience while we worked to get things back on track.
Affected components
Update timeline
- investigating Feb 24, 2026, 03:35 AM UTC
We are currently investigating the issue.
- investigating Feb 24, 2026, 05:32 AM UTC
Investigating Issues with Transaction Processing and Settings Update: We are currently investigating reports of intermittent failures across our transaction module. Users may experience the following: Company Settings: Pages may fail to load or appear blank. Product/Service Tables: Data may not display correctly within transactions. Tax Calculations: Automatic tax calculations are currently unavailable. Saving Transactions: Users are currently unable to save new or existing transactions. Our engineering team is actively working to identify the root cause. We apologize for the disruption and will provide another update as soon as more information is available.
- investigating Feb 24, 2026, 06:04 AM UTC
We are continuing to investigate this issue.
- monitoring Feb 24, 2026, 07:24 AM UTC
A fix has been implemented and we're monitoring the results.
- resolved Feb 24, 2026, 08:36 AM UTC
We have successfully resolved the technical issues affecting company settings, product tables, tax calculations, and transaction saving. All systems are now operating normally. If you are still experiencing any issues, please try the following: Refresh your browser page. Sign out and sign back into your account. Thank you for your patience while we worked to get things back on track.
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