Pylon incident

Dashboard loading issues

Resolved on February 19, 2026, affecting Chat & Messaging and API and 1 more.

resolved Feb 19, 2026, 02:05 AM UTC

Our engineering team has rolled out a fix for an issue causing loading errors in the platform between 5:55p and 6:05p Pacific time. We apologize for any impact this had on your operations, please reach out to Pylon support with any questions.

Started
Feb 19, 2026, 02:05 AM UTC
Resolved
Feb 19, 2026, 02:05 AM UTC
Duration
–
Detected by Pingoru
Feb 19, 2026, 02:05 AM UTC

Affected components

Chat & MessagingAPIDashboard

Update timeline

  1. resolved Feb 19, 2026, 02:05 AM UTC

    Our engineering team has rolled out a fix for an issue causing loading errors in the platform between 5:55p and 6:05p Pacific time. We apologize for any impact this had on your operations, please reach out to Pylon support with any questions.

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