Pylon incident

Slack login errors for some users

Resolved after 3 hours 6 minutes, on March 13, 2026.

resolved Mar 13, 2026, 04:55 PM UTC

Users should now be able to login with Slack without issue. Slack confirmed a fix and we have verified with reported users. Thank you for your patience!

Started
Mar 13, 2026, 01:49 PM UTC
Resolved
Mar 13, 2026, 04:55 PM UTC
Duration
3h 6m
Detected by Pingoru
Mar 13, 2026, 01:49 PM UTC

Update timeline

  1. investigating Mar 13, 2026, 01:49 PM UTC

    Our engineering team is currently investigating reports of some users who are unable to login using Slack.

  2. identified Mar 13, 2026, 02:39 PM UTC

    Our engineers have identified the issue as a Slack authentication issue originating on the Slack side and have escalated this to the Slack team.

  3. monitoring Mar 13, 2026, 04:25 PM UTC

    We are starting to see successful logins using Slack. Our team will continue to monitor the behavior moving forward.

  4. resolved Mar 13, 2026, 04:55 PM UTC

    Users should now be able to login with Slack without issue. Slack confirmed a fix and we have verified with reported users. Thank you for your patience!

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