Pylon incident

API Latency

Resolved after 35 minutes, affecting API, on June 24, 2026.

resolved Jun 24, 2026, 03:06 PM UTC

The issue has been resolved and all systems are operational- thank you for your pateince and we apologize for any disruption to your workflows.

Started
Jun 24, 2026, 02:30 PM UTC
Resolved
Jun 24, 2026, 03:06 PM UTC
Duration
35m
Detected by Pingoru
Jun 24, 2026, 02:30 PM UTC

Affected components

API

Update timeline

  1. investigating Jun 24, 2026, 02:30 PM UTC

    We are aware of an issue affecting some latency with API calls and are actively investigating.

  2. identified Jun 24, 2026, 02:40 PM UTC

    We have identified the underlying cause of the latency on the API and are working on a fix.

  3. monitoring Jun 24, 2026, 02:56 PM UTC

    Our engineers have implemented a fix and are monitoring our systems.

  4. resolved Jun 24, 2026, 03:06 PM UTC

    The issue has been resolved and all systems are operational- thank you for your pateince and we apologize for any disruption to your workflows.

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