Resolved after 1 hour 47 minutes, affecting LTL Carrier, on October 14, 2025.
Dear Valued Customer, The issue has been resolved at carrier end. Best Regards, Vyshnav Raju Support Operations Specialist
Affected components
Update timeline
- identified Oct 14, 2025, 02:30 PM UTC
Dear Valued Customer, We have been informed by one of our LTL Carriers: Estes Express (EXLA) that they are experiencing user authentication failures for all SOAP API endpoints at this time. We are actively coordinating with EXLA on the same and shall keep you posted once more information becomes available. Best Regards, Vyshnav Support Operations Specialist
- monitoring Oct 14, 2025, 02:46 PM UTC
Dear Valued Customer, As per the latest update from Estes Express(EXLA), we have been informed that this issue has been resolved. We are continuing to monitor from our end. Best Regards, Vyshnav Raju Support Operations Specialist
- resolved Oct 14, 2025, 04:17 PM UTC
Dear Valued Customer, The issue has been resolved at carrier end. Best Regards, Vyshnav Raju Support Operations Specialist
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