Is Project44 down?

Dear Valued Customer, We are currently experiencing delays in tracking updates for LTL shipments within our NA Production environment. Our team is actively investigating and working to resolve the issue. At this time, customers in the NA region may see delayed tracking information. We appreciate your patience and understanding while we work to resolve this as quickly as possible. As an organization, we remain committed to providing reliable, high-availability service to our customers. If you have any questions, please don't hesitate to contact us at [email protected]. Best regards, Customer Support

Dear Valued Customer, We would like to inform you that the delays in tracking updates for LTL shipments within our NA Production environment have now been resolved. All services are fully functional, and tracking updates are reflecting as expected. We appreciate your patience and understanding while we worked to resolve this issue. As an organization, we remain committed to providing reliable, high-availability service to our customers. If you have any questions, please don’t hesitate to contact us at [email protected]. Best regards, Customer Support

Dear Valued Customer, We have identified an issue affecting a subset of Hapag-Lloyd EDI shipment tracking data. Some customers may see incorrect or duplicate shipment records, or delayed milestone updates, for Hapag-Lloyd. This has been classified as an incident. Our engineering team is investigating the root cause and working on a remediation plan. We will continue to provide updates here as more information becomes available. Regards, Customer Support.

Dear Valued Customer, We are continuing to investigate an issue affecting a subset of Hapag-Lloyd EDI shipment tracking data. Some customers may see incorrect or duplicate shipment records, or delayed milestone updates for Hapag-Lloyd shipments. Based on our investigation, we have identified the affected area and are actively working to determine the root cause and implement a resolution. We will continue to provide updates here as more information becomes available. We apologize for the inconvenience and appreciate your patience. Regards, Customer Support

Dear Valued Customer, The issue affecting a subset of Hapag-Lloyd EDI shipment tracking data has been resolved, and shipment tracking data is now processing as expected. Our engineering team will continue to monitor the system closely to ensure stability and accurate tracking updates. We appreciate your patience and understanding throughout this incident. Regards, Customer Support

Dear Valued Customer, The issue affecting a subset of Hapag-Lloyd EDI shipment tracking data has been fully resolved, and shipment tracking data is now processing as expected. We sincerely apologize for any inconvenience this may have caused and greatly appreciate your patience and understanding while we worked to resolve the issue. We remain committed to providing reliable and high-availability services to our customers. If you have any questions or require further assistance, please do not hesitate to reach out to [email protected]. Best regards, Customer Support

Dear Valued Customer, We are currently experiencing an issue with the Collaboration tab in the Movement platform in NA Production, resulting in task interactions failing or being slow intermittently. Our engineering team is actively investigating and treating this as a priority. We will continue to provide updates here as they become available. Regards, Customer Support.

Dear Valued Customer, We identified the underlying issue affecting the Collaboration tab in the Movement platform in NA Production and have applied a fix. Task interactions should now be working as expected, and we are continuing to monitor closely to ensure the issue does not recur. We apologise for any inconvenience this may have caused. Regards, Customer Support.

Dear Valued Customer, We are pleased to inform you that the issue affecting Collaboration tasks has been successfully resolved. Collaboration tasks are now processing as expected, and the service is operating normally. We sincerely apologize for any inconvenience this may have caused and greatly appreciate your patience and understanding while we worked to resolve the issue. We remain committed to providing reliable and high-availability services to our customers. f you have any questions or require further assistance, please do not hesitate to reach out to [email protected]. Best regards, Customer Support

Dear Valued Customer, We are currently monitoring an issue affecting tracking data for some Truckload shipments in the EU Production environment. Some shipments tracked using License Plates may experience delays or temporary gaps in their tracking update. The number of affected shipments is expected to be only a small fraction of the total truckload shipments. Our Engineering team is actively monitoring the situation and working to ensure tracking data is restored and processed as expected. We will continue to provide updates as more information becomes available. As an organization, we remain committed to providing reliable and high-availability services to our customers. In case of any questions or if you require further assistance, please do not hesitate to reach out to [email protected]. Best regards, Customer Support

Dear Valued Customer, We are pleased to inform you that the issue affecting tracking data for some Truckload shipments in the EU Production environment has been successfully resolved. Tracking updates for shipments tracked using License Plates are now being processed as expected, and the service is operating normally. We sincerely apologize for any inconvenience this may have caused and greatly appreciate your patience and understanding while we worked to resolve the issue. As an organization, we remain committed to providing reliable and high-availability services to our customers. If you have any questions or require further assistance, please do not hesitate to reach out to [email protected]. Best regards, Customer Support

Dear Valued Customer, We are currently investigating an issue impacting Last Mile tracking across our Global environment. Our internal systems are currently partially unavailable, which may result in errors or delays when accessing Last Mile APIs/platform. As a result, customers may experience delays in seeing new tracking updates reflected in the platform for some Last Mile shipments. Our team is actively investigating the issue and working toward a resolution to restore full service and timely tracking updates as quickly as possible. We will continue to closely monitor the situation and provide further updates as progress is made. As an organization, we remain committed to providing reliable, high-availability services to our customers. If you have any questions or require further assistance, please don't hesitate to contact us at [email protected]. Regards, Customer Support

Dear Valued Customer, Our internal systems experienced partial unavailability, which resulted in errors or delays when accessing Last Mile APIs/platform, causing delays in tracking updates reflecting in the platform for some Last Mile shipments. We are pleased to confirm that this issue has been resolved and full service has been restored. Tracking updates are now reflecting normally on the platform. As an organization, we remain committed to providing reliable, high-availability services to our customers. If you have any questions or require further assistance, please don't hesitate to contact us at [email protected]. Regards, Customer Support