Project44 incident
Partial Service Disruption Affecting Last Mile Shipments
Resolved after 1 day 20 hours, affecting Application, on October 22, 2025.
Dear Valued Customer, We would like to inform you that the issue has been fully resolved, and the Last Mile platform is now operating as expected. We sincerely appreciate your patience and understanding during this time, and we thank you for your continued trust in us. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected]. Best Regards. Customer Support.
Affected components
Update timeline
- investigating Oct 22, 2025, 07:01 PM UTC
Dear Valued Customer, We are currently experiencing a partial disruption impacting our Last Mile services. Some shipments are not being indexed into the platform, resulting in users being unable to search for affected shipments within the user interface. Our team is actively investigating the issue to restore full functionality as quickly as possible. We appreciate your patience and apologize for any inconvenience. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected]. Regards, Customer Support.
- monitoring Oct 22, 2025, 07:53 PM UTC
Dear Valued Customer, Our engineering team has deployed a fix and our team will continue to closely monitor the platform to ensure ongoing stability and performance. We will keep you informed of any further developments, should they arise. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at [email protected]. Regards, Customer Support
- monitoring Oct 24, 2025, 03:46 PM UTC
Dear Valued Customer, We would like to inform you that the issue has been fully resolved, and the Last Mile platform is now operating as expected. We sincerely appreciate your patience and understanding during this time, and we thank you for your continued trust in us. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected]. Best Regards. Customer Support.
- resolved Oct 24, 2025, 03:49 PM UTC
Dear Valued Customer, We would like to inform you that the issue has been fully resolved, and the Last Mile platform is now operating as expected. We sincerely appreciate your patience and understanding during this time, and we thank you for your continued trust in us. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected]. Best Regards. Customer Support.
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