Plex Outage History
Plex is up right nowPingoru has recorded 36 incidents for Plex: 36 in the last 12 months and 14 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 23 of 720 (3%) |
| May 2026 | 1 | 4 of 744 (1%) |
| June 2026 | 1 | 3 of 720 (0%) |
| July 2026 | 11 | 22 of 744 (3%) |
| August 2026 | 2 | 22 of 744 (3%) |
| September 2026 | 6 | 100 of 720 (14%) |
| October 2026 | 6 | 36 of 744 (5%) |
| November 2026 | 0 | 0 of 19 (0%) |
Incidents, newest first
Minor October 20, 2026 Marketing site is down 2h 54m
Started Oct 20, 2026, 03:44 PM UTC· resolved Oct 20, 2026, 06:39 PM UTC
- investigating Oct 20, 2026, 03:44 PM UTC
We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.
- monitoring Oct 20, 2026, 04:56 PM UTC
A fix has been implemented and we're monitoring the results. Some users may still see issues while things recover.
- resolved Oct 20, 2026, 06:39 PM UTC
This incident has been resolved, and affected services are operating normally again.
- resolved Oct 20, 2026, 06:39 PM UTC
This incident has been resolved, and affected services are operating normally again.
Minor October 10, 2026 401 responses for Luma requests with proxy token 10h 20m
Started Oct 10, 2026, 02:07 AM UTC· resolved Oct 10, 2026, 12:27 PM UTC
- investigating Oct 10, 2026, 02:07 AM UTC
We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.
- resolved Oct 10, 2026, 12:27 PM UTC
This incident has been resolved, and affected services are operating normally again.
- resolved Oct 10, 2026, 12:27 PM UTC
This incident has been resolved, and affected services are operating normally again.
Minor October 8, 2026 my-plex pods resolved DB's DNS to old/blue DB instead of new/green one 3h 29m
Started Oct 08, 2026, 10:58 AM UTC· resolved Oct 08, 2026, 02:27 PM UTC
- investigating Oct 08, 2026, 10:58 AM UTC
We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.
- resolved Oct 08, 2026, 02:27 PM UTC
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
- resolved Oct 08, 2026, 02:27 PM UTC
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
Minor October 6, 2026 No AVOD ads on iOS or tvOS 16h 1m
Started Oct 06, 2026, 04:11 PM UTC· resolved Oct 07, 2026, 08:12 AM UTC
- investigating Oct 06, 2026, 04:11 PM UTC
We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.
- resolved Oct 07, 2026, 08:12 AM UTC
This incident has been resolved, and affected services are operating normally again.
- resolved Oct 07, 2026, 08:12 AM UTC
This incident has been resolved, and affected services are operating normally again.
Minor October 2, 2026 plex.direct name resolution 2h 47m
Started Oct 02, 2026, 11:18 AM UTC· resolved Oct 02, 2026, 02:05 PM UTC
- investigating Oct 02, 2026, 11:20 AM UTC
We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.
- monitoring Oct 02, 2026, 12:24 PM UTC
We have identified the problem and are deploying a fix
- resolved Oct 02, 2026, 02:05 PM UTC
This incident has been resolved, and affected services are operating normally again.
- resolved Oct 02, 2026, 02:05 PM UTC
This incident has been resolved, and affected services are operating normally again.
Minor October 1, 2026 Outbound connection issue from our prod-us-east-1 kubernetes cluster 52m
Started Oct 01, 2026, 09:25 PM UTC· resolved Oct 01, 2026, 10:17 PM UTC
- investigating Oct 01, 2026, 09:25 PM UTC
We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.
- resolved Oct 01, 2026, 10:17 PM UTC
We have applied a fix and are monitoring the status of our applications
- resolved Oct 01, 2026, 10:17 PM UTC
We have applied a fix and are monitoring the status of our applications
Minor September 23, 2026 Watch-Together - Room Creation returned 404 –
Started Sep 23, 2026, 09:53 AM UTC· resolved Sep 23, 2026, 09:53 AM UTC
- investigating Sep 23, 2026, 09:36 AM UTC
We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.
- investigating Sep 23, 2026, 09:36 AM UTC
We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.
- investigating Sep 23, 2026, 09:41 AM UTC
We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.
- resolved Sep 23, 2026, 09:53 AM UTC
This incident has been resolved, and affected services are operating normally again.
Minor September 23, 2026 Watch-Together - Rooms creation failure 17m
Started Sep 23, 2026, 09:36 AM UTC· resolved Sep 23, 2026, 09:53 AM UTC
- investigating Sep 23, 2026, 09:36 AM UTC
We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.
- investigating Sep 23, 2026, 09:36 AM UTC
We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.
- investigating Sep 23, 2026, 09:41 AM UTC
We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.
- resolved Sep 23, 2026, 09:53 AM UTC
This incident has been resolved, and affected services are operating normally again.
- resolved Sep 23, 2026, 09:53 AM UTC
This incident has been resolved, and affected services are operating normally again.
Minor September 14, 2026 DNS Issues with plex.tv API 35m
Started Sep 14, 2026, 02:31 PM UTC· resolved Sep 14, 2026, 03:07 PM UTC
- investigating Sep 14, 2026, 02:31 PM UTC
We're investigating issues impacting API services. This can affect account auth (sign-in & PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.
- identified Sep 14, 2026, 02:35 PM UTC
We have identified the issue and are deploying a fix.
- monitoring Sep 14, 2026, 02:51 PM UTC
DNS has been restored but some users may experience issues while records propagate across the globe. We are monitoring this propagation.
- resolved Sep 14, 2026, 03:07 PM UTC
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
- resolved Sep 14, 2026, 03:07 PM UTC
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
Minor September 10, 2026 plex.direct name resolution issue 2h 6m Remote Access (plex.direct DNS servers)
Started Sep 10, 2026, 01:11 PM UTC· resolved Sep 10, 2026, 03:17 PM UTC
- monitoring Sep 10, 2026, 02:07 PM UTC
Name resolution is back to normal. We are keeping an eye on the platform and our metrics
- investigating Sep 10, 2026, 02:13 PM UTC
We are investigating an issue impacting plex.direct name resolution.
- resolved Sep 10, 2026, 03:17 PM UTC
Everything is back to normal
- resolved Sep 10, 2026, 03:17 PM UTC
Everything is back to normal
Minor September 4, 2026 Issues with Plex Relay service 2h 22m Remote Access (Relay service)
Started Sep 04, 2026, 10:17 PM UTC· resolved Sep 05, 2026, 12:40 AM UTC
- investigating Sep 04, 2026, 10:17 PM UTC
We're investigating an issue with our relay service. You may experience issues with indirect playback during this time.
- identified Sep 04, 2026, 10:33 PM UTC
We have identified the issue and are deploying a fix.
- monitoring Sep 04, 2026, 10:47 PM UTC
A fix has been deployed and we are monitoring the results.
- resolved Sep 05, 2026, 12:40 AM UTC
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
- resolved Sep 05, 2026, 12:40 AM UTC
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
Minor September 2, 2026 Issues with plex.tv API 1h 54m
Started Sep 02, 2026, 11:42 PM UTC· resolved Sep 03, 2026, 01:36 AM UTC
- investigating Sep 03, 2026, 12:55 AM UTC
We're investigating issues impacting API services for some users. This can affect account auth (sign-in & PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.
- identified Sep 03, 2026, 01:12 AM UTC
We're investigating issues impacting API services for some users. This can affect account auth (sign-in & PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.
- monitoring Sep 03, 2026, 01:17 AM UTC
A fix has been implemented we are monitoring that traffic properly comes back to normal
- resolved Sep 03, 2026, 01:36 AM UTC
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
- resolved Sep 03, 2026, 01:36 AM UTC
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
Minor August 31, 2026 Intermittent issues with remote connectivity 4d 7h Remote Access (Remote connectivity tests)
Started Aug 31, 2026, 03:00 PM UTC· resolved Sep 04, 2026, 10:50 PM UTC
- identified Aug 31, 2026, 03:00 PM UTC
We had various reports of remote connectivity tests failing intermittently for some users.
- investigating Aug 31, 2026, 04:50 PM UTC
We investigated various areas of the remote connectivity infrastructure and discovered a bug preventing the correct IP address being returned for some requests.
- resolved Sep 04, 2026, 10:50 PM UTC
We pushed out a fix and received confirmation that the issue was resolved.
- resolved Sep 04, 2026, 10:50 PM UTC
We pushed out a fix and received confirmation that the issue was resolved.
Minor August 19, 2026 Playback issue on Samsung TV 13h Smart TV app
Started Aug 19, 2026, 10:41 PM UTC· resolved Aug 20, 2026, 11:41 AM UTC
- monitoring Aug 19, 2026, 10:41 PM UTC
Playback of Plex Media Server content on Samsung TVs failed after the last version deployment
- resolved Aug 20, 2026, 11:41 AM UTC
We rollbacked to the previous version, playback is working fine now
- resolved Aug 20, 2026, 11:41 AM UTC
We rollbacked to the previous version, playback is working fine now
Minor July 27, 2026 plex.direct DNS service degredation 2h 51m Remote Access (plex.direct DNS servers)
Started Jul 27, 2026, 02:38 PM UTC· resolved Jul 27, 2026, 05:29 PM UTC
- identified Jul 27, 2026, 02:38 PM UTC
We're currently investigating issues affecting our plex.direct DNS resolvers. You may experience some timeouts while we work to resolve the issue.
- monitoring Jul 27, 2026, 04:25 PM UTC
The service is stabilizing and we're monitoring the results.
- resolved Jul 27, 2026, 05:29 PM UTC
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
Minor July 22, 2026 Pubsub service disruption 12h Live TV and TV Program Guide Data (Live TV and TV Program Guide Data - US), Live TV and TV Program Guide Data (Live TV and TV Program Guide Data - Europe), Media Metadata (meta.plex.tv), Media Metadata (metadata.provider.plex.tv - Europe) and 18 more
Started Jul 22, 2026, 01:00 PM UTC· resolved Jul 23, 2026, 01:00 AM UTC
- identified Jul 22, 2026, 01:00 PM UTC
We have identified an issue with Pubsub and are investigating
- resolved Jul 23, 2026, 01:00 AM UTC
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
Minor July 22, 2026 Media Metadata 14h 54m Media Metadata (metadata.provider.plex.tv - US)
Started Jul 22, 2026, 11:01 AM UTC· resolved Jul 23, 2026, 01:55 AM UTC
- investigating Jul 22, 2026, 11:01 AM UTC
We’re investigating issues affecting media metadata. You may experience slow responses or failures retrieving posters, summaries, cast, subtitles, and more during this time.
- monitoring Jul 22, 2026, 08:19 PM UTC
We have implemented a fix and are monitoring the results.
- resolved Jul 23, 2026, 01:55 AM UTC
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
Minor July 22, 2026 Discover Together 14h 54m Discover Together (Discover Together - US)
Started Jul 22, 2026, 11:00 AM UTC· resolved Jul 23, 2026, 01:55 AM UTC
- investigating Jul 22, 2026, 11:00 AM UTC
We’re currently investigating issues affecting Discover Together. You may experience trouble accessing your Profile, Activity Feed, People, and Discover/Where to Watch features.
- monitoring Jul 22, 2026, 08:18 PM UTC
We have implemented a fix and are monitoring the results.
- resolved Jul 23, 2026, 01:55 AM UTC
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
Minor July 22, 2026 Program Guide Data for Live TV 14h 54m Live TV and TV Program Guide Data (Live TV and TV Program Guide Data - US)
Started Jul 22, 2026, 11:00 AM UTC· resolved Jul 23, 2026, 01:55 AM UTC
- investigating Jul 22, 2026, 11:00 AM UTC
We’re investigating issues affecting program guide data for our Live TV features. You may experience slow responses or failures to load or refresh program guide data during this time.
- monitoring Jul 22, 2026, 08:18 PM UTC
We have implemented a fix and are monitoring the results.
- resolved Jul 23, 2026, 01:55 AM UTC
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
Minor July 22, 2026 Movies & Shows free streaming 14h 55m Video On Demand (AVOD - US)
Started Jul 22, 2026, 10:59 AM UTC· resolved Jul 23, 2026, 01:54 AM UTC
- investigating Jul 22, 2026, 10:59 AM UTC
We’re currently investigating issues affecting our free Movies & Shows streaming. You may experience slow responses or failures accessing this free streaming during this time.
- monitoring Jul 22, 2026, 08:17 PM UTC
We have implemented a fix and are monitoring the results.
- resolved Jul 23, 2026, 01:54 AM UTC
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
Minor July 14, 2026 Program Guide Data for Live TV 2h 1m
Started Jul 14, 2026, 03:42 PM UTC· resolved Jul 14, 2026, 05:44 PM UTC
- investigating Jul 14, 2026, 03:42 PM UTC
We’re investigating issues affecting program guide data for our Live TV features. You may experience slow responses or failures to load or refresh program guide data during this time.
- resolved Jul 14, 2026, 05:44 PM UTC
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
Minor July 14, 2026 Movies & Shows free streaming 2h 5m
Started Jul 14, 2026, 03:39 PM UTC· resolved Jul 14, 2026, 05:45 PM UTC
- investigating Jul 14, 2026, 03:39 PM UTC
We’re currently investigating issues affecting our free Movies & Shows streaming. You may experience slow responses or failures accessing this free streaming during this time.
- resolved Jul 14, 2026, 05:45 PM UTC
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
Minor July 14, 2026 Discover Together 2h 8m
Started Jul 14, 2026, 03:37 PM UTC· resolved Jul 14, 2026, 05:45 PM UTC
- investigating Jul 14, 2026, 03:37 PM UTC
We're currently investigating issues affecting Discover Together. You may experience trouble accessing your Profile, Activity Feed, People, and Discover/Where to Watch features. This does not impact access to personal media.
- investigating Jul 14, 2026, 03:40 PM UTC
We’re currently investigating issues affecting Discover Together. You may experience trouble accessing your Profile, Activity Feed, People, and Discover/Where to Watch features.
- resolved Jul 14, 2026, 05:45 PM UTC
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
Minor July 14, 2026 Issues with plex.tv API 2h 9m
Started Jul 14, 2026, 03:36 PM UTC· resolved Jul 14, 2026, 05:45 PM UTC
- investigating Jul 14, 2026, 03:36 PM UTC
We're investigating issues impacting API services for some users. This can affect account auth (sign-in & PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.
- resolved Jul 14, 2026, 05:45 PM UTC
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
Minor July 3, 2026 Issues with music matching 2h 4m Media Metadata (Music metadata search)
Started Jul 03, 2026, 09:40 AM UTC· resolved Jul 03, 2026, 11:44 AM UTC
- investigating Jul 03, 2026, 09:40 AM UTC
We are investigating an issue of failed music matches for Plex Media Server users.
- monitoring Jul 03, 2026, 11:08 AM UTC
A fix has been deployed and music matching should be working as expected. We will continue to monitor.
- resolved Jul 03, 2026, 11:44 AM UTC
The implemented fix is working as expected.